The Future of Supply Chain 2023: Roadmap to Reinvention

The inexorable force of digitization is reshaping the 3PL marketplace, with new alliances and partnerships reflecting that trend as never before. Warehousing and freight brokerages, meanwhile, are sectors of constant reinvention. Armstrong & Associates research indicates that one other ongoing development is also a game changer: global trade tensions and disruptions. "We are going to be taking a long view on how trade agreements will play out, and what their impact will have on logistics managers with their planning and forecasting budgets," says Evan Armstrong, president of Armstrong & Associates.

The Covid-19 pandemic has been the perfect black swan event that has affected global supply chains with both economic and financial ramifications. In the medical domain, it has become evident that the unprecedented increase in the demand for patients with the virus and the corresponding acute supply shortages have led to new adaptive and constantly evolving supply chain tactics to meet demand. This talk would focus on how the crucial role of logistics services (both forward and reverse logistics) in facilitating dynamic operationalization of strategies to improve the effectiveness of the emergency supply chains. The key takeaways would include how new innovation and supply chain theories are shaping up to explain the resiliency and also what some of the interesting research questions to analyze in the future.

No matter the size of your company, utilizing CRM software in the world of transportation and logistics can grant you great rewards. Every business has a unique set of problems that having a customer relationship management system can solve. But when it’s time to update how you manage your customer data, where do you turn? You know it is time to make a change, but how?From Salesforce to Microsoft Dynamics to SugarCRM to HubSpot and beyond, there are many solutions. With so many options in the market, it’s overwhelming to choose what’s going to work best for your team and customers.During this webinar, attendees will learn what exactly CRM software is, and some popular ways logistics/transportation companies use it in their business. We will also dive into different CRM software currently in the market and questions to ask your future provider.

The COVID-19 pandemic exposed how little organizations knew about their supply chains. Building strong resilient supply chains will require a conscious development of collaborative supplier relationships to actively drive transformation. In addition, the importance of sustainable ESG (Environmental, Social, and Governance) has accelerated and driven the need for corporations to prove ESG credibility in order to meet mandatory regulatory requirements. To build sustainable and inclusive supply chains, it will take close effective supplier collaboration to both meet ESG metrics and achieve supply chain resilience.