CRM: Finding the Right Solution for Your Transportation/Logistics Firm

Transportation Marketing and Sales Association

No matter the size of your company, utilizing CRM software in the world of transportation and logistics can grant you great rewards. Every business has a unique set of problems that having a customer relationship management system can solve. But when it’s time to update how you manage your customer data, where do you turn? You know it is time to make a change, but how?From Salesforce to Microsoft Dynamics to SugarCRM to HubSpot and beyond, there are many solutions. With so many options in the market, it’s overwhelming to choose what’s going to work best for your team and customers.During this webinar, attendees will learn what exactly CRM software is, and some popular ways logistics/transportation companies use it in their business. We will also dive into different CRM software currently in the market and questions to ask your future provider.
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Engineering & Manufacturing 2025+ Building the World. A DHL Perspective on Future Engineering & Manufacturing Supply Chains

OTHER ON-DEMAND WEBINARS

Driver First: How Driver-Centric Trucks are Shaping the Industry

Fleet Owner

This must-watch webinar brings together two industry experts who will take a look at the top three industry trends affecting trucking professionals and their thoughts on the outlook of the future of the trucking industry.
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Pest Threats to Storage and Transport

Orkin

With supply chains spanning the globe, the shipping and warehousing industries face many challenges — especially when it comes to pest control. Their multiple locations and large inventories mean a pest infestation can affect all legs of the supply chain process. If product and supplies become infested, companies can suffer lasting blows to their reputation and bottom line. That’s why pest prevention and control should be top of mind. And the most effective way to combat pest problems is to implement an Integrated Pest Management (IPM) plan that involves ongoing maintenance and a partnership between employees and pest management professionals.
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Reducing Costs as a Shipper of Choice

FreightWaves

In partnership with Arrive Logistics, this webinar offers shippers information on how to reduce freight costs by becoming a preferred shipper. Subject matter expert Brian Reed has spent the last 18 years serving freight providers and shippers around the globe by developing innovative and modern solutions to supply chain challenges. Most recently, he served as the Vice President of Transportation and Customer Service at the nation’s largest bottled water organization, Niagara Bottling LLC. In this role, Brian managed a team of over 180 people developing innovative solutions to manage costs and deliver outstanding service for the company’s largest spend category and on March 29th he will share his data-driven insights.
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improving the traveller experience with real-time planning and incentives

In these uncertain times, one of the keys to bringing travellers back on board public transport is rebuilding trust. Riders need to trust that the transport systems they’ve relied upon in the past are still safe, dependable and efficient. In this webinar, Moovit’s Frank Kopas discussed how agencies can utilise apps as rider engagement tools and gain insights to improve operational plans. Cubic’s Robert Sprogis provided an overview of how municipalities, transport agencies and operators, and large businesses can leverage rewards and incentives to manage travel behaviour and passenger loads. Cubic’s Bonnie Crawford also provided use cases for marrying the rich rider and operational data for improved traveller experiences.
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