Leveraging 3PLs for Future Shipper Gains

The ever-increasing importance of customer experience has had a significant impact on supply chain leaders and their role in driving business success. With the margin of error being so small, and supply chain volatility at an all-time high, what digital transformation strategies should businesses be pursuing to set themselves up for long-term success? Join us for an educational webinar that explores the importance of automated order management solutions and the 6 most common supply chain challenges.

E-commerce has redrawn the logistics map, and the phenomenon is in its early stages. As more goods are ordered online, the ability to master your parcel shipping strategy will become more important than ever. Consumers expect free or very low-cost shipping, yet parcel carriers expect to be paid for their services. Shippers will need to balance the demands of their customers with the realities of their shipping budgets.

Negotiating with suppliers is challenging even in the most favorable economic conditions. However, a unique set of compounding challenges like inflation, labor market shortage and global supply constraints are shrinking margins across the supply chain. Consequently, vendors are proposing renewal pricing increases ranging from 10% to as much as 30% in some cases.

In these uncertain times, one of the keys to bringing travellers back on board public transport is rebuilding trust. Riders need to trust that the transport systems they’ve relied upon in the past are still safe, dependable and efficient. In this webinar, Moovit’s Frank Kopas discussed how agencies can utilise apps as rider engagement tools and gain insights to improve operational plans. Cubic’s Robert Sprogis provided an overview of how municipalities, transport agencies and operators, and large businesses can leverage rewards and incentives to manage travel behaviour and passenger loads. Cubic’s Bonnie Crawford also provided use cases for marrying the rich rider and operational data for improved traveller experiences.