Exceptional Customer Experience: The New Supply Chain Management Focus

The delivery of an exceptional customer experience is critical to an organization’s long-term success. Strong customer relationships drive revenues, future bookings, and new business. Unfortunately, mere order fulfillment no longer qualifies as providing an exceptional experience. To be successful, companies need to develop integrated, transparent, responsive, and robust supply chains that enable them to deliver goods and value-added services to their customers.

Spotlight

Shipping Job

Kglobe Consultants is the fastest growing Shipping recruitment agency based in India. We work closely with the world’s leading shipping and marine employers in India and abroad. We specialise in shore based employment for seafarers who have experience at sea and are looking for their first break as "shore job".

OTHER WHITEPAPERS
news image

Autonomous shipping

whitePaper | December 9, 2022

Autonomous shipping is set to revolutionize work in the maritime industry not by replacing humans on board vessels but by augmenting their cognitive capabilities to enhance the ship operators’ potential. As an example, the challenges are considered faced by the officer of the watch, who is responsible for ensuring a safe navigation of the vessel whilst keeping a watch on the bridge. Not only must she or he contend with working shifts and periods of fatigue and boredom, but also with spells on the bridge during which the outlook is impaired by darkness, fog or challenging weather.

Read More
news image

Supply Chain Resiliency in a Time of Disruption

whitePaper | July 22, 2022

Over the past couple of years, supply chains have experienced a bumpy ride. Shortages have been pervasive— sometimes a result of supply disruptions, sometimes a result of demand spikes, and sometimes both. As a result of these factors and transportation and global trade capacity issues,supply chains are experiencing pressures unlike any we have seen in a generation.

Read More
news image

THE ROADMAP to scalable last-mile drone delivery

whitePaper | July 23, 2022

UVL Robotics offers a revolutionary new approach to last-mile delivery, where the entire process will be fully automated, from loading the package to the drone to delivering the order to the customer. Important consequences of the introduction of an AI-driven autonomous solution will not only be the optimization of logistics

Read More
news image

Enterprise Software Defined Block and Object Storage- Built for Change Fujitsu Storage ETERNUS DSP series

whitePaper | January 17, 2023

In architecting the ETERNUS DSP series the fundamental goal was to provide customers the ability to autonomously adapt and compose the infrastructure to precise application needs, via the unique ability to concurrently and seamlessly manage heterogeneous hardware and media, present or future, unlike any other storage system in the market. We enable customers the ability to “live” change the system in response to both failures, and more importantly, events that improve the applications that ETERNUS DSP series is supporting. Enterprise storage software must strike a balance between delivering availability, performance and scalability along with data agility and developer velocity. This white paper describes the choices, advantages and trade-offs we made in delivering the attributes of Enterprise Storage while revolutionizing the ability to scale, manage and change the system.

Read More
news image

Life Maps and Supply Planning Maps

whitePaper | December 2, 2019

I met Janie at college. She was dating my roommate, Fred, who was a total knucklehead. Sound familiar? Our two children are now at college. Tuition runs a bit north of $100,000 annually. Both kids are stellar students and athletes, so I’m ‘okay’ with the spending the cash. Janie has a boutique on-line travel business, which is earning more than I do, as Janie reminds me whenever I complain about the kids' tuitions. I’ve recently accepted a role as Vice President of Operations with a very promising consumer packaged goods company in the Pacific Northwest.

Read More
news image

Perishables Logistics and Air Transport

whitePaper | December 7, 2022

Every day, perishable goods make their way across domestic, international, and intercontinental routes, through an elaborate supply chain from point of harvest to retail to fulfil worldwide consumption needs. These consumable and non-consumable products, such as meats, fish, flowers need to be handled and transported in a fast and reliable manner to ensure shipment integrity and minimize any losses. This is largely made possible by air transport which facilitates the movement of perishables across the world. Though proven to be robust, perishable transport has succumbed to inevitable pressures inflicted on the supply chain by the pandemic, such as capacity constraints and transport restrictions which significantly impact food loss and waste.

Read More

Spotlight

Shipping Job

Kglobe Consultants is the fastest growing Shipping recruitment agency based in India. We work closely with the world’s leading shipping and marine employers in India and abroad. We specialise in shore based employment for seafarers who have experience at sea and are looking for their first break as "shore job".

Events