Exceptional Customer Experience: The New Supply Chain Management Focus

whitePaper | January 12, 2020

By the end of October 2019, with or without an agreement, Brexit will have a major impact on crossborder shipping. Change is inevitable, so businesses should act now to ensure their shipping software solutions are up-to-date and prepared to manage the effects of Brexit. Businesses should start preparing by better understanding the specific nature and extent of the looming changes. By proactively addressing potential challenges to shipping operations brought on by Brexit and leveraging the latest global multi-carrier shipping software, businesses can work to ensure a smooth Brexit transition, provide a seamless customer experience, proficiently manage delays and keep costs in line with expectations.

whitePaper | November 1, 2022

The need to improve the integration of planning and transport is certainly not a new issue, but numerous attempts to encourage their incorporation have seen limited progress. The UK needs developments that embed sustainabletransport from the outset, not for it to be an afterthought.

whitePaper | January 23, 2023

Optimise your retail business in turbulent times In this guide we explore how to shape a validated and prioritised roadmap for business optimisation. You’ll also gain insights into how retail organisations like Boohoo Group and a leading UK supermarket are ensuring early and lasting value from their optimisation initiatives.

whitePaper | November 2, 2022

Now more than ever, companies need their supply chains to be flexible, accurate and nimble to increase productivity and drive efficiency. Speed is king with consumers, as the majority have come to expect products to be in their hands at much quicker speeds than ever before.

whitePaper | October 11, 2022

Outsourcing has traditionally been viewed in the medical space as a potential risk, with many companies preferring to control every aspect of the critical product build themselves. But today, supply chain resilience – a built-in benefit to partnering strategically with a leader in global manufacturing – may actually be the safer, more reliable, approach. A powerful example of this new perspective on outsourcing can be found in Flex’s response during the COVID-19 pandemic.

whitePaper | January 23, 2022

From the lasting impacts of the COVID-19 pandemic, to ongoing geopolitical instability, to the growing consumer and other stakeholder’s focus on sustainability, to the disruptive effect of emerging technologies, the challenges facing today’s supply chains are multiplying and intensifying.