Understanding the new business benchmarks for digital procurement in a post- COVID-19 world!

Over the past year and a half, we have heard the term “New Normal” being used in all facets of life. As we have seen, the new normal for your supply chain unfortunately means more frequent disruption. COVID-19, along with its direct impacts (lockdowns, border closures, etc.), has sent a domino effect of related disruption, including supply shortages and financial distress – but these aren’t the only threats in town. We are now also seeing an increasing amount of extreme weather events, new laws (Biden Executive Order, EU Supply Chain Due Diligence, etc.) and sustainability requirements.

For sustainable competitive advantage in an uncertain world disrupted by COVID-19, businesses need to have a supply chain that is smart as well as agile. At Nagarro, we see supply chain optimization as a series of decisions that impact upstream and downstream processes. Data-driven approaches leveraging AI can enable organizations to take these decisions effectively and account for uncertainties in multiple areas such as supplier management, demand forecasting, reverse logistics, and order management.

As ecommerce trends continue to grow and supply chains become increasingly complex, competitive warehouse operations are upgrading their fulfillment technology to include multiple forms of automation. In order to maintain flawless, end-to-end order fulfillment, process digitization, robotics, and hybrid workforce strategies have become operators' number one priority. Welcome to the new age of warehousing.

Effective cost-of-quality programs reduce costs and improve margins, providing an advantage in a tougher economic environment. Yet, fewer than 20 percent of business leaders say they do anything with the data these programs generate. This complimentary supply chain webinar looks at why business leaders are the key to a successful cost-of-quality program, and provides three actions supply chain leaders can take to secure the buy-in of their leadership.