The forecast is cloudy for air freight forwarders
Supply Chain Dive | March 14, 2018
Although air cargo volumes are expected to rise by 3% each year, air freight forwarders' "revenues may be almost flat," according to an analysis from McKinsey&Company. Traditional air freight forwarders must digitize to compete with digital freight forwarders and carriers improving their own digital channels. McKinsey predicts the role of intermediaries will shrink, posing a threat particularly to small forwarders that struggle to digitize their operations.