Shipwell, a pioneer in cloud-based shipping and logistics, announced the release of the first-ever all-in-one Shipper Mobile app, which comprises a transportation management system (TMS) and visibility solution.
The Shipper Mobile app is a native, exclusive app that gives you free access to the TMS and visibility tool at the same time. This combination of features is not available in any other smartphone app. Shipwell is filling a gap in the market with this product.
Shipwell's capacity to disrupt the supply chain management technology business is exemplified by the Shipper Mobile app. The on-the-go software is designed for busy seasons, such as the present produce season, when capacity is limited and response time is critical. Shippers who use the app should expect greater productivity, streamlined business processes, and supply chain management, as well as faster turnaround times, better communication between shipment partners, and better customer service.
“COVID-19 has fundamentally changed how workforces operate these days, Shipwell customers have told us that about three-quarters of their workforces frequently work remotely. The Shipper Mobile app empowers those employees with a portable solution to address the challenges they face every day. Proactively resolving and mitigating exceptions and their impacts have helped us achieve 98% on-time-delivery and on-time-pickup metrics for our customers.”
-Jerry Holbus, Shipwell Vice President of Product.
Customers may utilize the Shipper Mobile app to optimize their evolving demands, which is already transforming the supply chain sector with a cloud-based shipping solution that scales with their organization. Shipwell's solution saves time, reduces costs, and improves the shipping experience across the whole supply chain, from order administration to holistic analysis.
Shipwell's technology provides insights that streamline processes from the first to the last mile, leveraging machine learning for accurate ETA predictions that factor in upcoming weather and traffic, assisting its customers in meeting their service-level agreements and scoring high in their own customer satisfaction ratings. All shipments are housed within several Alert Tiles that have been classified in statuses such as 'Late' on the Compass Dashboard, which is a visibility and tracking tool.
“Our Shipper Mobile app is the latest example of Shipwell’s continued commitment to innovating within the legacy-oriented supply chain industry, Being at the forefront of improving the ways companies manage their supply chains is among the values that drives all of us at Shipwell to introduce products like this.”
-Greg Price, Shipwell Co-Founder and CEO
Shipping managers, warehouse technicians, and sales account executives can use the app to access their Shipwell TMS platform and reply to customer inquiries, track sensitive shipments, and resolve issues in real-time. The software connects carriers, shipping, warehouse personnel, and customer service teams to enable visibility throughout a company's supply chain.
The Shipper Mobile app was created to help members of a remote workforce interact with other shipment partners via SMS, emails, and phone calls. Shippers will benefit from status updates such as 'At Pick Up,' 'In Transit,' 'At Delivery,' and 'Delivered,' among others. Shippers will be able to handle cargo conflicts and exceptions with the use of mobile alerts.
The Shipwell mobile app is available by default to all Shipwell customers and is available for free download from the Apple Store for iPhone users and the Google Play Store for Android phone users. Look up "Shipwell" in the dictionary. Shippers select "I have a Shipwell Account" while downloading, then connect in with their online platform login and password.