Supply Chain

GXO Marks a Year of Achievements in Partnership with BT Group

gxo-marks-a-year-of-achievements-in-partnership
  • GXO Logistics marks a successful first year in its transformative partnership with BT Group, streamlining and modernizing the telecom leader's logistics operations.
  • BT Group's strategic decision to outsource logistics to GXO has resulted in cost savings, improved efficiency, and reduced carbon emissions.
  • GXO efficiently manages logistics, transport operations, warehousing, stock transfers, and collection points, emphasizing the importance of streamlined logistics for operational excellence.
  • The partnership demonstrates GXO's commitment to personnel development, integrating over 300 team members seamlessly from BT Group fostering a skilled workforce dedicated to exceptional service delivery.

GXO Logistics, a pure-play contract logistics provider, marks a successful first year of its transformative partnership with BT Group, a leading UK telecommunications company. The logistics outsourcing by BT Group to GXO helped the company with cost savings and improved efficiency. GXO manages logistics, transport operations, warehousing, stock transfers, and collection points for BT Group, focusing on reducing road miles and carbon emissions while continuously improving its services. This partnership highlights the importance of streamlined logistics in achieving operational excellence.

BT Group's decision to outsource logistics to GXO aligns with its broader strategy of streamlining and modernizing operations. This collaboration encompasses the optimization of BT Group's warehousing and the management of transport, stock transfer, and replenishing collection points. GXO leverages its expertise to devise more efficient routes, reducing road miles and carbon emissions while executing a long-term plan to upgrade the fleet.

The company's role extends beyond logistics solutions; it involves integrating over 300 team members from BT Group. This seamless transition underscores GXO's commitment to personnel development, offering new training and career planning opportunities. The result is a workforce primed for engagement and excellence in service delivery.

GXO has strategically positioned itself to efficiently serve BT Group's logistics needs, operating from three strategically located warehouses in Lutterworth, Milton Keynes, and Northallerton. These facilities are pivotal in catering to BT Group's demands throughout the UK and Northern Ireland. Beyond supporting BT Group's engineering endeavors, GXO's logistical prowess extends to managing consumer electronics logistics and reverse logistics for BT Group's mobile network, EE.

Cyril Pourrat, the Chief Procurement and Supply Chain Officer at BT Group, expressed that when the company decided to outsource its supply chain operations, it aimed to find a logistics market leader who could assist the team in providing exceptional service, maintaining sustainable operations, and delivering value to the customers and colleagues. He also mentioned that GXO had aided them in achieving all these objectives while supporting their growth program and their ambitions to construct a market-leading next-generation network. Cyril also mentions that the company anticipated ongoing logistics improvements due to its successful partnership with GXO.

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