DHL: driving global standardisation of operations with Robotics

When it comes to standardisation and optimisation Oscar de Bok, CEO of DHL Supply Chain, highlights the need for flexible solutions when battling today’s supply chains that continue to grow in complexity. De Bok emphasises that with a large global company such as DHL, the importance of having a strategy that utilises digitalisation and collaborative robotics is crucial for enhancing value, and ensuring its workforce is unified and connected. “Standardisation of our processes is how we improve and is therefore a very important part. It starts with having the best people, then having standardised processes around the globe, to then making our customers aware and want to grow with us. Because the more we grow with our customers, the more opportunities we can provide,” notes de Bok.