The Real Value of Incident Management

Creating business value pervades every aspect of IT Service Delivery. But does Incident Management actually create value? When an IT service is down, it’s not creating value for the customer. Traditional Incident Management is really only minimizing lost value. Greg Sanker explores how smart organizations
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Spotlight

OTHER ON-DEMAND WEBINARS

How Do You Build Your Final Mile?

FreightWaves

Customers heightened demands such as white glove delivery and fast shipping times have changed expectations for shippers dramatically. Many companies are struggling to figure out how to compete with large, successful companies like Amazon, who have raised the bar for shipping excellence. In addition, shippers and third-party logistics (3PL) providers must deal with a highly fragmented carrier market, often working with multiple carriers in any given market to meet special demands. In addition, maintaining communication across these relationships is a struggle, and gaining visibility across the shipping process only adds to the complexity of this landscape.
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Market Insights Live! Ask the Experts

Make more informed supply chain decisions with timely freight market insights that help mitigate risks and avoid disruptions. Ask your toughest market questions and find out how to handle even the most challenging, volatile shipping conditions.
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Pallets: Supporting Product, Processes and the Enterprise

Modern Materials Handling

Pallets do the same job as ever, but the nature of that job is changing. Pallet management practices are shifting toward an emphasis on reusability as more companies establish in-house pallet pools. The cost-per-use equation is also including more factors, while providers of pallets and services are adapting their approaches to meet customer demands.
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Overcome Disruptions with Intelligent Supply Chain Planning & Optimization

Dassault Systèmes

There’s no such thing as a perfect plan if something can go wrong, it probably will. Unexpected demand, unplanned machine downtime, raw material shortages the list is endless. The question is: How can you efficiently manage these operational challenges? Join ASCM for a special webinar in partnership with DELMIA Quintiq, where planning expert Charlie Figlow will highlight ways your planners can make optimal decisions to quickly overcome disruptions when they strike, while also improving their productivity and speed.
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