The Essential Guide to Freight Claims Management

Trailer idling, fleet maintenance, driver shortages and cargo theft. These are just a few of the challenges faced by fleet owners and managers today.A smart trailer management solution must do more than simply track and monitor fleet assets to help solve these problems. It also needs to present intelligence and produce insights that help a business make smart decisions to efficiently deploy resources, sharpen its competitive edge and become a better supplier for its customers – setting it up for long-term success. The level of success, however, depends on the quality of the solution, which comes down to reliability, the amount of visibility into fleet assets and total cost of ownership.

Starting with insight into how shippers are thinking about climate change and whether it is impacting their decisions, we then welcome logistics specialist Alan McKinnon and Head of Climate Impact Team Christoph Matulla to explain what meteorology can tell us about the nature and extent of climate change in simple and clear terms. How vulnerable will our supply chains be to climate change? How can we protect our logistics assets and infrastructure across all modes? Can we develop holistic climate resilience strategies for freight transport?

No matter the size of your company, utilizing CRM software in the world of transportation and logistics can grant you great rewards. Every business has a unique set of problems that having a customer relationship management system can solve. But when it’s time to update how you manage your customer data, where do you turn? You know it is time to make a change, but how?From Salesforce to Microsoft Dynamics to SugarCRM to HubSpot and beyond, there are many solutions. With so many options in the market, it’s overwhelming to choose what’s going to work best for your team and customers.During this webinar, attendees will learn what exactly CRM software is, and some popular ways logistics/transportation companies use it in their business. We will also dive into different CRM software currently in the market and questions to ask your future provider.

In today’s ultra-competitive global transportation market, it’s imperative that you (as a transportation solution provider) know exactly who you’re selling to. This may sound simple, but it isn’t easy.Focusing your message and value proposition on the correct buyers is more difficult than ever. Each year, the transportation industry suddenly changes. In the past, freight purchasing decisions were left to one buyer (often the dock or warehouse employee), and we focused our selling time there. However, as companies seek total supply chain solutions, they require several new “buyers” into the once simple decision making process.