Northern Tool + Equipment is a manufacturing and omnichannel retail business with 130 stores across the United States. Hampered by a fragmented supply chain infrastructure, the company wanted to offer faster delivery and more precise delivery dates for a better customer experience. The company is rolling out the intelligent order management capabilities of the Microsoft Supply Chain Center to provide a frictionless experience that guarantees faster, more reliable delivery times, so its customers get the tools and supplies they need when they need them.