How to Improve Customer Experience With Supply Chain Visibility

Meeting customer expectations is becoming increasingly difficult as supply chains become more complex and delivery requirements tighten. However, in order to succeed in today’s increasingly competitive market, all businesses must leverage customer satisfaction as a key differentiator, with the aim of building loyal and long-lasting relationships based on trust, reliability, dependability and value.
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Spotlight

OTHER ON-DEMAND WEBINARS

How The Network Effect Is Essential For Supply Chain Survival

Joe Bellini of One Network Enterprises will explain how you can leverage network effects at scale, within your operations and across trading partners. Learn how you too can radically simplify and streamline your supply chain planning and execution, to improve service levels and reduce operating costs. In addition, you will learn how this is truly different from the systems that you currently operate in and why you cannot tackle today’s supply chain challenges without a network approach.
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Securing Reliable Capacity in a Driver-Constrained Market

FreightWaves

To discuss how brokers can work to secure reliable capacity, FreightWaves and Trucker Tools are partnering for a one-hour webinar on Tuesday, January 15, at 2pm. This interactive webinar will feature insights from Prasad Gollapalli, CEO at Trucker Tools, as well as Jeff Henderson, Senior Vice President of Operations for Ryan Transportation Services, to share how technologies like Smart Capacity can help provide accurate, up-to-the-minute visibility into your carriers and their needs, supported by collaborative tools and real-time data to keep your carriers in the money…and your customers’ loads moving.
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Smarter supply chain management using AI

For sustainable competitive advantage in an uncertain world disrupted by COVID-19, businesses need to have a supply chain that is smart as well as agile. At Nagarro, we see supply chain optimization as a series of decisions that impact upstream and downstream processes. Data-driven approaches leveraging AI can enable organizations to take these decisions effectively and account for uncertainties in multiple areas such as supplier management, demand forecasting, reverse logistics, and order management.
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Prioritize Innovation to Drive Business Outcomes Amid Uncertainty

Disruptions continue to affect organizations, including inflation and energy crises. A common reaction to growing uncertainties is to put on hold or stop innovation initiatives, including reducing the use of innovation labs. Innovation labs are a unit within the organization whose mission is to devise novel ideas that can either disrupt or complement the rest of the organization.
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