How to Improve Customer Experience With Supply Chain Visibility

Meeting customer expectations is becoming increasingly difficult as supply chains become more complex and delivery requirements tighten. However, in order to succeed in today’s increasingly competitive market, all businesses must leverage customer satisfaction as a key differentiator, with the aim of building loyal and long-lasting relationships based on trust, reliability, dependability and value.
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Spotlight

OTHER ON-DEMAND WEBINARS

Role of Logistics for Management of Healthcare Supply Chains during Covid-19

The Covid-19 pandemic has been the perfect black swan event that has affected global supply chains with both economic and financial ramifications. In the medical domain, it has become evident that the unprecedented increase in the demand for patients with the virus and the corresponding acute supply shortages have led to new adaptive and constantly evolving supply chain tactics to meet demand. This talk would focus on how the crucial role of logistics services (both forward and reverse logistics) in facilitating dynamic operationalization of strategies to improve the effectiveness of the emergency supply chains. The key takeaways would include how new innovation and supply chain theories are shaping up to explain the resiliency and also what some of the interesting research questions to analyze in the future.
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Navigating Your Supply Chain in Survival Mode

Navigating how to manage a supply chain is more challenging than ever. In this webinar, you will hear advice from seasoned transportation professionals on how you can adjust to the new environment and constant changes. During the webinar you'll hear from: Shelley Simpson, Chief Commercial Officer & EVP of People and HR at J.B. Hunt Jon Gold, VP, Supply Chain and Customs Policy at the National Retail Federation Geoffrey Muessig, EVP & CMO at Pitt Ohio
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The future of ship management

Lloyd's List Maritime Intelligence

However, the past decade has probably seen the greatest challenges, and the next decade will test ship managers more than ever.Digital disruption will impact all maritime businesses, but none more so than ship managers because they will need to embrace change in technical management, in a dynamic regulatory environment, while upskilling all levels of human resources, and continuing to provide value for customers.
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How The Network Effect Is Essential For Supply Chain Survival

Joe Bellini of One Network Enterprises will explain how you can leverage network effects at scale, within your operations and across trading partners. Learn how you too can radically simplify and streamline your supply chain planning and execution, to improve service levels and reduce operating costs. In addition, you will learn how this is truly different from the systems that you currently operate in and why you cannot tackle today’s supply chain challenges without a network approach.
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