How to Improve Customer Experience With Supply Chain Visibility

Meeting customer expectations is becoming increasingly difficult as supply chains become more complex and delivery requirements tighten. However, in order to succeed in today’s increasingly competitive market, all businesses must leverage customer satisfaction as a key differentiator, with the aim of building loyal and long-lasting relationships based on trust, reliability, dependability and value.
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Spotlight

OTHER ON-DEMAND WEBINARS

Ready for 2019? Harness the Power of Supply Chain Management

IQMS

Your ERP, supply chain, MES and quality systems gather and store hundreds or thousands of data points every day. For companies using standalone, legacy and homegrown systems, it’s difficult to get a cohesive picture of supply chain performance. Manufacturers tell us one of the greatest benefits of having Supply Chain Management (SCM) integrated with their ERP systems is the ability to excel at passing audits from customers and regulatory agencies.
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BIMCO Dry Bulk Market Analysis Webinar Q1 2019

BIMCO

BIMCO's Chief Market Analyst, Peter Sand, presents his views on the dry bulk sector for Q1 2019.
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Autonomous shipping

Lloyd's List Maritime Intelligence

Initial proposals for fully-autonomous shipping have reached the clear light of day: remotely-controlled merchant vessels will take longer to bring into operation than had been thought. But the past five years has shown there is real excitement within the maritime community for innovation that will change the way shipping works. Business models will change, trading patterns will change, seafaring will change.Where is Autonomous shipping today, and what technology is under construction to push it further? What developments are under way in the aviation, automotive, and trucking sectors that will have a bearing on how shipping will evolve? How will Autonomous shipping fit with designs for the Autonomous supply chain?
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How to Build Better Schedules that Attract and Retain Drivers

In this session, participants learnt how to create ‘lifestyle rosters’ and custom schedules that expand the candidate pool and increase drivers’ happiness, leading to more job applications and higher retention rates. This session also included a case study on how one public agency tackled their driver shortage by reducing split shifts and increasing run quality, followed by an Optibus platform demo and live Q&A.
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