What does this mean for you as a freight forwarder? It means dealing with more competition from both traditional and new tech savvy freight forwarders. How do you then gain your customer's trust, retain them and secure your ROI in this cut-throat market?In this webinar, learn how to use market intelligence for tendering and customer management process.
Disruption has become a constant. And as waves of disruption continue to crash down on supply chains, supply chain risk management has never been more important. Therefore, CSCOs and Supply Chain Leaders need to approach risk management very differently than they have in the past. Organizations which have advanced their risk management practices are better positioned to maintain control during times of chaos.
In a recent article in CPO Strategy by lain Campbell-McKenna, he rightfully pointed out that remote working is not a new thing. The idea of working from home was “more of a concept along the lines of the four-day workweek and flex-hours, hence was promising but not necessarily practical on a large scale.” With COVID-19 it is a whole new ball game. We are all, as Campbell-McKenna put it “for now, and the foreseeable future together on our own.” How do we then move beyond our comfort zones to adopt new strategies, practices, and tools to deliver a higher level of expectation?
Always on, connected, and informed, customers are demanding high-quality, individualized products delivered within increasingly shorter time frames. For businesses, meeting these market requirements call for better ways to synchronize the demand chain with the supply chain in real time.In this era of heightening customer expectations, logistics is leaving behind its supporting role to become a critical value differentiator. With retail and e-commerce becoming a business model in practically every industry, timely and accurate delivery is essential when creating the product experience.