Align Supply Chain Performance to Customer Outcomes

Align_Supply_Chain
Chief supply chain officers (CSCOs) must work more closely with commercial leaders to align supply chain performance to the required customer outcomes. Supply chain leaders today need to deliver more than one supply chain response to properly serve unique market segments with different demand characteristics and competitive service requirements. This adds operating complexity, and supply chain leaders struggle to align with commercial leaders on the right balance between standardization to achieve scale and differentiation to optimize alignment with demand. This complimentary webinar looks at how CSCOs and their teams can better align their supply chain operating model, performance and targets with commercial strategies and the required customer outcomes.
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Spotlight

OTHER ON-DEMAND WEBINARS

Control the Controllable: What Supply Chain Leaders Can Do to Build Resiliency Against Future Disruptions

Will supply chains ever really return to “normal”? Don’t hold your breath. Hear from Esker’s Brandon Plachowski as he lays out proactive strategies for addressing the supply chain challenges you can control — and how it all ties into your company’s future. Discover why inefficient customer service processes are the root of many supply chain problems and how AI-driven digital solutions.
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CRM: Finding the Right Solution for Your Transportation/Logistics Firm

Transportation Marketing and Sales Association

No matter the size of your company, utilizing CRM software in the world of transportation and logistics can grant you great rewards. Every business has a unique set of problems that having a customer relationship management system can solve. But when it’s time to update how you manage your customer data, where do you turn? You know it is time to make a change, but how?From Salesforce to Microsoft Dynamics to SugarCRM to HubSpot and beyond, there are many solutions. With so many options in the market, it’s overwhelming to choose what’s going to work best for your team and customers.During this webinar, attendees will learn what exactly CRM software is, and some popular ways logistics/transportation companies use it in their business. We will also dive into different CRM software currently in the market and questions to ask your future provider.
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DX in the distribution industry. Data and supply chain management in Japan

In order to achieve DX in the distribution industry, it is essential to adapt various digital technologies (demand forecasting, optimization, visualization, efficiency/automation, simulation) to commercial distribution, logistics, finance, and BPO, and make them seamlessly visible. Digital SCM services aim to maximize sales and minimize costs by eliminating dependency to humans, through facilitating supply chain innovation. In this session, we will introduce the key points of digital SCM service provided by Marubeni and its implementation cases, and discuss the future of digital SCM with supply chain experts.
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The State of the Industry and the ELD Mandate: The Verdict One Year Later

FreightWaves

How is our industry faring in the current environment? What have been some of the results and perhaps unintended consequences of ELD technology over the course of the last year? With the AOBRD grandfather clause ending in 2019, what is being reported by companies who have already implemented ELD technology?
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