UPS Holiday Package Returns Hit Peak Before Year End for First Time
Transport Topics | December 20, 2018
UPS Inc. expected to handle a record 1.5 million returns Dec. 19, ahead of its usual early January peak of 1.3 million. The Atlanta-based shipping company processed more returned holiday packages than in any other 24-hour timeframe. This marked the first time the company’s “National Return Day” has occurred before the end of the year. According to UPS, “Consumers who got a jump on online shopping in the days before Black Friday are expected to begin returning more than 1 million packages each day in December, jump-starting the holiday returns season earlier than ever.” It wasn’t all about buying for others. Some deals turned out to be too good for consumers to pass up for themselves.