Supply Chain

Sendle Bolsters Canadian Delivery Network with 300+ Drop-off Locations in Toronto, Montreal, and Vancouver

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Just in time for the peak holiday shopping season, Sendle has bolstered its delivery network in Canada with the opening of more than 300 drop-off locations in the Greater Toronto Area (GTA), Montreal, and Vancouver. Canadian small businesses that choose to ship with Sendle now have the ultimate flexibility and choice when it comes to parcel delivery – they can either drop off their parcels where and when it’s convenient for them or have them picked up at their door.

With over 500% growth in those using the drop off parcel service since Sendle launched drop-off locations in Toronto this summer, it’s clear that small businesses want choice. And, unlike Canada Post, there are no extra charges, no hidden costs, and no minimum delivery spend requirements for those that use Sendle; small businesses simply get the lowest parcel delivery prices in Canada and convenient drop-off or pick-up delivery options that meet their needs. As Lauren Helstab, Sendle’s country manager for Canada, notes, “You have to pay more for flexibility with Canada Post, but not with Sendle.”

As a company that prioritizes the needs of small business, Sendle listens when its customers request new features. A drop-off option was the second most requested feature by small businesses behind cross-border delivery, a service that Sendle launched in April this year. Adding conveniently located drop-off locations complements Sendle’s door-to-door parcel delivery service, giving small business owners flexibility for those times when they are on the move, to suit their business hours, or if it’s simply their preference. The convenient drop off locations include spots that operate 24/7 such as retail and convenience stores, providing even greater flexibility when small businesses are pressed for time.

Sendle works fast to help small businesses save time and money. “We recently launched our Peak Relief program as a way to support Canadian small businesses this holiday season. We lowered all our rates – which now start from $6.65 – and committed to no peak surcharges for the remainder of 2023 while Canada Post increased their rates by more than 3%,” says Helstab. “At Sendle, we see a bright future for small businesses when they have access to a service that understands their needs and provides flexible and convenient delivery options for time-poor business owners that don't break the bank. The opening of our new drop-off locations is another way we are enabling small business owners to choose when and how they ship to their customers.”

“As Sendle continues to expand our network and service in Canada, small businesses can count on us to provide the most cost-effective, tailored parcel delivery services, ensuring their unique needs are met," adds Helstab. “For this year’s peak delivery season, we encourage small businesses across the country to stop settling for the status quo. At a time when costs have skyrocketed, Sendle is putting small businesses first by providing an affordable service that delivers conveniently flexible options without any added expense.”

About Sendle

Sendle levels the playing field for small businesses by offering simple, affordable shipping across Canada and across the border to the U.S., with no hidden fees, subscriptions, or warehousing required. Merchants simply purchase a label and their parcels can be picked up from their front door. Sendle is also the first 100% carbon neutral shipping carrier in Canada and is a Certified B Corporation and Climate Neutral Certified. The company was founded in Australia in 2014 and is headquartered in Sydney, Australia; Seattle, Washington; and Toronto, Canada.

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