newswire | April 06, 2023
Elite EXTRA, a last-mile software provider, is bringing its newest product, Returns Automation, to the market. The product aims to transform the last-mile B2B returns experience by enhancing transparency, trackability, and efficiency.
Returns Automation is a returns management software that offers a multitude of features to improve the reverse logistics experience for businesses and buyers. Among these features is a dashboard for businesses to digitally manage every return, a customer portal for customers to easily request returns, and a BI system underneath to automatically enforce return policies.
Elite EXTRA President and Founder, Jim Ward, explains how after 15+ years of helping companies optimize their delivery operations, the company has developed Returns Automation to fill the void of product returns.
"For years, B2B companies have been in an arms race to modernize and streamline their delivery operations to keep up with customer demand," said Ward. "Meanwhile, these same companies are still managing product returns using paper returns slips. That's simply not good enough when customers are used to the smooth returns experiences offered by B2C retailers."
Another key issue that Returns Automation looks to solve is the high costs associated with product returns. This pain point is ever-present as companies look to save costs wherever possible in the midst of economic uncertainty. By increasing returns efficiency, reducing lost products, and ensuring return requests are verified, the solution looks to ease the financial burden of returns.
"Returns Automation has made a positive impact on our returns process faster than I expected," John Book, an early adopter of Returns Automation in the automotive industry, says. "No more cumbersome return write-ups for drivers, everyone knows the status of each return, and customers have every purchase at their fingertips. I was surprised how well rolling out the portal to our customers has gone with over 95% adoption so far."
About Elite EXTRA
Elite EXTRA is a logistics software company offering industry-leading solutions for the last mile of the supply chain. Included in its software suite is a logistics management software (Routing & Dispatch), a third-party delivery platform (Delivery Network) and a returns management software (Returns Automation). With over 15 years of industry experience, Elite EXTRA prides itself in developing innovative solutions that keep companies on the cutting edge, and offering second-to-none customer support.
SOFTWARE AND TECHNOLOGY
prnewswire | April 05, 2023
Project44, the leading supply chain visibility platform, today announced that project44 and VBE / MSA Group subsidiaries NVO Consolidation and NWS Shipping have entered into a strategic agreement to integrate project44's Ocean Terminal Visibility product into its platforms. The integration will enable the two freight shipping companies to improve data quality, port intelligence and estimated time of arrivals (ETAs) to increase customer satisfaction, optimize planning and reduce costs.
"Global supply chains are inherently complex, but project44 provides the real-time data and insight needed to move freight more efficiently around the world," said Marvin Ploeg, COO VBE / MSA Group. "By integrating project44 data into our platforms, we can provide predictive ETAs with pinpoint accuracy and use insights into ocean and port cargo status to plan more efficiently as well as reduce detention and demurrage costs."
The Ocean Terminal Visibility product used by NVO Consolidation and NWS Shipping is part of Movement by project44™, the award-winning platform that delivers connectivity and transparency to all supply chain partners, which enables supply chain agility, resilience and sustainability.
The NVO Consolidation and NWS Shipping partnership with project44 will provide access to accurate, real-time data to give the companies greater visibility into their global shipments and more precise predictive ETAs. The integration of project44's data into the companies' customer portal via application programming interfaces (API) will allow users to track shipments with greater accuracy, improving overall customer service.
The partnership allows NVO Consolidation and NWS Shipping now having real-time insights from project44 on available carriers, containers, transit times and terms on a single site to more efficiently plan container transports, mitigate risks and increase resilience in shipping.
"After intensive testing, NVO Consolidation and NWS Shipping chose to partner with project44 because we provide the high-quality data and accurate predictive ETAs they need to offer better customer service and gain true visibility into ocean shipping operations," said Jett McCandless, founder and CEO, project44. "These capabilities help partners execute their global business strategy more effectively to drive growth and meet other strategic objectives with greater agility."
project44 is on a mission to make supply chains work. As the supply chain connective tissue, project44 operates the world's most trusted end-to-end visibility platform that tracks more than 1 billion unique shipments annually for over 1,200 of the world's leading brands, including top companies in manufacturing, automotive, retail, life sciences, food & beverage, and oil, chemical & gas. Using project44, shippers and carriers across the globe drive greater predictability, resiliency and sustainability.
The undisputed leader in the market, project44 was named the Leader in the Gartner Magic Quadrant, #1 in FreightWaves FreightTech 2023, a seven-time leader in customer satisfaction on G2's Supply Chain Visibility Grid, one of SupplyChainBrain's 100 Great Supply Chain Partners of 2022, and the Customer's Choice in Gartner Peer Insights Voice of the Customer report.
prnewswire | April 25, 2023
TraceLink Inc., the leading digital network platform company connecting more than 290,000 entities across the Healthcare and Life Sciences industry, today announced Multienterprise Information Network Tower (MINT), TraceLink's new solution to power end-to-end supply chain visibility, collaboration, and intelligence with a digital network platform. Leveraging the proven, industry-wide integration capabilities of the Opus platform and TraceLink network, MINT provides the foundational capabilities required for supply chain participants to finally gain full visibility with a supply network through the exchange of interoperable commerce, inventory, logistics, and other supply chain data.
MINT is a transformational capability for the supply chain, enabling rapid trade partner onboarding and a Business-to-Network Integrate-Once™ approach for sharing timely, critical business information necessary to prevent supply disruptions and optimize key performance metrics. MINT achieves these goals through transformative capabilities, including:
MINT leverages a proven model for trade partner identification, authentication, onboarding, and integration which provides the foundation for developing a true digital twin for each company, its products, and its partners across the end-to-end pharmaceutical supply chain. TraceLink has onboarded and integrated more than 7,400 CMOs.
An Integrate Once, Interoperate with Everyone™ integration model that accelerates supply chain digitalization efforts 10-100 times faster and cheaper than legacy point-to-point methods -- this model already features 290,000+ trade partners in the Healthcare and Life Sciences ecosystem live on the TraceLink network today. TraceLink has saved the pharmaceutical industry more than $4.7B compared to point-to-point integrations for exchanging business transactions to support global track and trace.
MINT powers the digital exchange of POs, Invoices, ASNs, and scores of other digital business transactions that businesses and their trade partners rely upon. MINT runs on the TraceLink network which currently processes 50K ASNs per month and has processed more than 1M transactions.
MINT makes it painless for trade partners to interoperate with any supplier or customer, through a single integration, making it a "win-win" for both parties in the supply relationship, a key ingredient for true end-to-end visibility attainment.
MINT connects to any business system, regardless of version or information exchange protocol, and is designed to meet the needs of a range of partners of any size and digital capability, including those with low digital maturity through an interoperable portal.
MINT is designed to be highly flexible and extensible. For example, companies may start with a simple on-ramp through MINT for Commerce that provides the exchange of POs, Invoices, and ASNs with Contract Manufacturers or Suppliers, and then expand their digital network footprint by layering on new transactions such as inventory, forecasting, demand, production planning, and finance as needs require. "MINT is the industry's first and only solution for digital information exchange that was built with a true 'win-win' value proposition for each customer and all of its trade partners," said Shabbir Dahod, President and CEO, TraceLink. "Free for a customer's suppliers and partners, MINT leverages a proven interoperability model that has already processed hundreds of millions of transactions at scale across hundreds of thousands of authenticated supply chain entities."
This week at the LogiPharma life sciences supply chain conference in Lyon, France, Shabbir Dahod's plenary session kicks off three days of presentations and meetings with supply chain leaders focused on how MINT will transform how digital business information is exchanged and leveraged by stakeholders across the supply chain. To help marketing authorization holders (MAHs), CMOs, 3PLs, and other supply chain entities get started and quickly realize near-term value, TraceLink is rolling out the MINT for Commerce Customer Launch Program (CLP) at LogiPharma. "The MINT CLP is designed to be a close partnership with digital MAH, CMO, and 3PL pioneers where we will collaborate to deploy, test, refine, and optimize initial digital integrations and data exchanges, including collaborative workshops and innovation forums," said Amanda Bettman, General Manager, Supply Network Optimization, TraceLink.
TraceLink is the pharmaceutical and life sciences industry's leading provider of supply chain digitalization through end-to-end product orchestration on the Opus digital network platform. With more than 290,000 network members, Opus connects people, processes, systems, and enterprises into a collective information network for intelligent business execution. TraceLink serialization, track-and-trace, global compliance, and real-time supply chain collaboration solutions empower customers to Integrate Once, Interoperate with Everyone™, achieve massive scalability, maintain continuous compliance, and ensure supply. TraceLink customers serialize more than one billion units per month across 15,000 connections.