Q&A with Patrick Welch, President & CMO at Bigtincan

MEDIA 7 | September 17, 2019

Patrick Welch, President and CMO at Bigtincan is a top performing senior executive with 22 years’ experience managing, bringing to market and selling innovative software management solutions to various high value market segments.

Patrick is an inspirational executive with a strong track record of building loyal, high-performance teams and successful businesses in the B2B technology space.

MEDIA 7: You’ve an exemplary career growth record with 9 promotions in 14 years. What do you believe is your superpower for being able to achieve the outcome you desire?
PATRICK WELCH: A great wife and family. Also, I’ve been fortunate to be part of some great companies, that have found product market fit in the large, fast growing paradigm shift. It’s really seeing the opportunity in the market, then surrounding yourself with great people, executing and never wavering.

M7: You’ve been quite influential in growing Netegrity from start-up to $100 million+ in annual sales, showing your positive attitude of “growing-with-the-company instead of growing-within-companies.” How is the feeling of witnessing the company rise from scratch to the empire it is today, and what valuable experience have you derived from this?
PW: The journey is amazing, but it’s important to reflect on the ingredients for success. In Netegrity’s case, we had some amazing people, really focused on the enterprise customer, listening and building a roadmap with clients that allowed us to stay ahead of the competition and win big in the market. I also believe you need to create an ecosystem to embrace the customer and fit into their needs. Markets and products have a life span, so it’s crucial to ensure the company is constantly innovating while layering the tech on top.


"Markets and products have a life span, so it’s crucial to ensure the company is constantly innovating while layering the tech on top."

M7: Being an inspirational executive with a record of building loyal, high-performance teams, how do you ensure that passionate, competitive, and driven-to-succeed attitude and team spirit prevails in your team and how well do you believe that communicating effectively up and down can transform any organization into a robust one?
PW: I believe you need to give your teams the opportunity to grow, and they will produce well beyond expectations. This includes providing them with opportunities to take on new challenges and  promotions but also participate in new projects/ventures that they are passionate about. As a leader you need to find great people, listen to where they want to go in their career and help them take the necessary steps towards that goal during the journey and heat of the battle.


M7: You’ve been included in the list of official members of Forbes Communications Council owing to your in-depth knowledge and diverse experience. What are the measures that the council takes to support budding entrepreneurs to thrive and succeed?
PW: It’s really about the community and networking with other CMOs, presidents, CEO, marketers and being able draw on each other’s experiences to push the needle industry-wide. It’s a way to share experiences with like-minded folks and be able derive real value through sharing best practices. With this approach, everyone wins and business performance continues to improve.


"As a leader you need to find great people, listen to where they want to go in their career and help them take the necessary steps towards that goal during the journey and heat of the battle."

M7: What makes Bigtincan stand out as a leading mobile content enablement platform and how is it revolutionizing mobile content enablement along with boosting customer interaction counts?
PW: Bigtincan’s flagship platform, Bigtincan Hub, redefines sales, marketing and service processes to enable teams to work smarter and faster together for optimal results. With sophisticated, AI-driven features and automation that supports each phase of the buying process, Bigtincan Hub enables teams to drive improved business results by delivering a better customer experience. At the same time, Bigtincan Hub enables sales, service and marketing teams to drive the sales process with the best, most successful sales content anywhere, anytime and on any device.

The hallmark of the Bigtincan Hub platform is its intelligent, AI-powered automation. It unifies and automates a broader range of sales, marketing and service tasks to help teams learn faster, sell more, and be more productive every day. Customers of Bigtincan currently leverage more than 100 integrations for a variety of end-user functions in the enterprise.


M7: Patrick, as a child, what did you want to be when you grew up?
PW: A Major League Baseball player. I was a big baseball guy, and really enjoyed playing. While I didn’t end up in the major league, I did play through high school and had some great experiences over the years.

ABOUT BIGTINCAN

Bigtincan (ASX:BTH) helps sales and service teams increase win rates and customer satisfaction. The company’s mobile, AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and prospects and encourages team-wide adoption. In addition to seven of the Fortune 10 companies, leading brands including AT&T, ThermoFisher, Merck, ANZ Bank and others rely on Bigtincan to enhance sales productivity at every customer interaction. With global sales and marketing headquartered in Boston, Bigtincan also has offices across EMEA, Australia and Asia. To discover more about how your organization can benefit from the Bigtincan Hub platform, please visit www.bigtincan.com or follow @bigtincan on Twitter.

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PROCUREMENT AND SOURCING,SOFTWARE AND TECHNOLOGY

ProShip to Incorporate CMS GlobalSoft’s WorldLink as Additional Product Offering

ProShip | September 19, 2022

ProShip, Inc., the most trusted global provider of automated multi-carrier shipping software, announced that CMS GlobalSoft’s parcel shipping software, WorldLink, will now be offered as a new product line within ProShip’s portfolio of solutions. This news comes after parent company, FOG Software Group, acquired CMS GlobalSoft in early March 2022 as part of its Supply Chain and Logistics sector.The incorporation of the CMS WordLink solution into ProShip’s already robust product offerings allows ProShip, traditionally catering to enterprise-level shipping needs, to provide additional value to the entire mid-market. CMS WordLink is designed to grant mid-sized shippers access to simpler integrations, quicker implementation times, and the savings and flexibility of a true multi-carrier system that can scale as shipping volumes grow. “We saw that there was an opportunity to leverage ProShip’s expertise in carrier compliance, extensive technical flexibility and in-house support across a broader segment of the supply chain space,” Bill Schroeder, President of ProShip stated. “We’re confident that the inclusion of WorldLink as an upper mid-tier offering will provide significant value to customers. Additionally, as a ProShip-backed shipping solution, this will bring world-class parcel shipping technology to the middle market for the first time, permitting today’s growing businesses to focus more on expansion and less on parcel and carrier management intricacies.” Yulia Popokh, President of CMS Globalsoft added, “We’re very excited to join forces with the ProShip team to enhance the CMS WorldLink product. I’m confident that ProShip’s powerful back-end combined with WorldLink’s user-friendly and highly flexible front-end will offer our customers and their clients an improved experience.” “For over 20 years, ProShip’s singular focus has been on parcel shipping and the complexities surrounding it while executing millions of shipments with sub-second response time. The addition of CMS WorldLink further proves our dedication to focus on providing the best parcel execution system available,Our sole commitment to shipping technology allows us to innovate and advance our products rapidly and without distraction, so our customers always have the best solution there is on the market.” -Justin Cramer, ProShip’s co-founder About ProShip, Inc. Making complex parcel shipping challenges simple & cost-effective. ProShip is the most trusted provider of automated multi-carrier shipping software for parcel. With simple carrier connectivity and high flexibility, ProShip enables complex features & functions, such as maintaining compliance, executing multi-carrier rate shopping with unified business logic, and empowering omnichannel fulfillment. Because ProShip integrates with multiple parts of your Enterprise Software Stack (ESS), our multicarrier shipping solution can automate the supply chain workflow & turn your parcel shipping operation into an efficient powerhouse. For more information, please visit www.proshipinc.com.

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TRANSPORTATION

Amazon to Bring Low Carbon Electrofuels to its Trucking Fleet

Amazon | September 21, 2022

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SUPPLY CHAIN

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Kinaxis | September 20, 2022

Kinaxis® Inc. (TSX: KXS), the authority in driving agility for fast, confident decision-making in an unpredictable world, announced today that ekaterra has selected Kinaxis to break down silos, and introduce concurrent planning to enable a more agile, and accurate supply chain.A major consumer products company, ekaterra is the largest tea business in the world, with brands such as Lipton, PG tips, T2, TAZO® and Pukka. Based in Rotterdam, Netherlands, ekaterra is present in more than 100 countries, with 11 production factories. The company will use the Kinaxis RapidResponse® platform to gain full transparency across its entire supply chain, helping it to better manage disruption and make smarter decisions, faster. Our supply chains begin with a tea leaf then become products for some of the biggest tea brands, enjoyed by people all over the world,” said Abhisek Biyani, IT Enterprise Application Director, ekaterra. “To be able to plan accurately on such a large scale, while also remaining agile to global disruption was very important both for us as a company and to our planners. Kinaxis’ platform aligned with our business’ needs, and we are excited to work with them as our business changes and evolves, as does our approach to supply chain planning. With Kinaxis, ekaterra will have complete transparency of its supply chain, the ability to run multiple simulations and collaborate in real-time and leverage a full suite of applications to give the agility and flexibility needed to react to market volatility and changes in demand. Ekaterra joins a growing consumer products (CPG) customer ecosystem within Kinaxis. “To ensure consumers are able to enjoy a beverage that is fresh and cultivated with care, companies like ekaterra in the food and beverage industry require a high level of speed and accuracy in their supply chain. The only way to achieve that is through the right planning technology, We are excited to work with ekaterra on their digital transformation and to help them achieve all of their supply chain goals.” -John Sicard, Kinaxis CEO About Kinaxis Inc. Everyday volatility and uncertainty demand quick action. Kinaxis® delivers the agility to make fast, confident decisions across integrated business planning and the digital supply chain. People can plan better, live better and change the world. Trusted by innovative brands, we combine human intelligence with AI and concurrent planning to help companies plan for any future, monitor risks and opportunities and respond at the pace of change. Powered by an extensible, cloud-based platform, Kinaxis delivers industry-proven applications so everyone can know sooner, act faster and remove waste. For more Kinaxis news, visit Kinaxis.com or follow us on LinkedIn or Twitter.

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PROCUREMENT AND SOURCING,SOFTWARE AND TECHNOLOGY

ProShip to Incorporate CMS GlobalSoft’s WorldLink as Additional Product Offering

ProShip | September 19, 2022

ProShip, Inc., the most trusted global provider of automated multi-carrier shipping software, announced that CMS GlobalSoft’s parcel shipping software, WorldLink, will now be offered as a new product line within ProShip’s portfolio of solutions. This news comes after parent company, FOG Software Group, acquired CMS GlobalSoft in early March 2022 as part of its Supply Chain and Logistics sector.The incorporation of the CMS WordLink solution into ProShip’s already robust product offerings allows ProShip, traditionally catering to enterprise-level shipping needs, to provide additional value to the entire mid-market. CMS WordLink is designed to grant mid-sized shippers access to simpler integrations, quicker implementation times, and the savings and flexibility of a true multi-carrier system that can scale as shipping volumes grow. “We saw that there was an opportunity to leverage ProShip’s expertise in carrier compliance, extensive technical flexibility and in-house support across a broader segment of the supply chain space,” Bill Schroeder, President of ProShip stated. “We’re confident that the inclusion of WorldLink as an upper mid-tier offering will provide significant value to customers. Additionally, as a ProShip-backed shipping solution, this will bring world-class parcel shipping technology to the middle market for the first time, permitting today’s growing businesses to focus more on expansion and less on parcel and carrier management intricacies.” Yulia Popokh, President of CMS Globalsoft added, “We’re very excited to join forces with the ProShip team to enhance the CMS WorldLink product. I’m confident that ProShip’s powerful back-end combined with WorldLink’s user-friendly and highly flexible front-end will offer our customers and their clients an improved experience.” “For over 20 years, ProShip’s singular focus has been on parcel shipping and the complexities surrounding it while executing millions of shipments with sub-second response time. The addition of CMS WorldLink further proves our dedication to focus on providing the best parcel execution system available,Our sole commitment to shipping technology allows us to innovate and advance our products rapidly and without distraction, so our customers always have the best solution there is on the market.” -Justin Cramer, ProShip’s co-founder About ProShip, Inc. Making complex parcel shipping challenges simple & cost-effective. ProShip is the most trusted provider of automated multi-carrier shipping software for parcel. With simple carrier connectivity and high flexibility, ProShip enables complex features & functions, such as maintaining compliance, executing multi-carrier rate shopping with unified business logic, and empowering omnichannel fulfillment. Because ProShip integrates with multiple parts of your Enterprise Software Stack (ESS), our multicarrier shipping solution can automate the supply chain workflow & turn your parcel shipping operation into an efficient powerhouse. For more information, please visit www.proshipinc.com.

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TRANSPORTATION

Amazon to Bring Low Carbon Electrofuels to its Trucking Fleet

Amazon | September 21, 2022

Amazon (NASDAQ: AMZN) has signed an agreement with renewable fuels technology company Infinium to begin powering Amazon’s transportation fleet with ultra-low carbon electrofuels beginning in 2023. Infinium is expected to initially supply enough electrofuels, which are a fossil-based fuel alternative created with carbon waste and renewable power, to begin powering Amazon trucks in lieu of diesel fuel for approximately 5 million miles of travel per year.The agreement is another step forward in Amazon’s commitment to transition its transportation network away from fossil fuels and deliver packages to customers in more sustainable ways. Amazon plans to initially use the electrofuels in trucks in its middle mile fleet in Southern California, where the trucks are expected to help serve millions of customers. Amazon’s middle mile fleet is responsible for moving customer orders from its vendors and fulfillment centers to its network of sortation and delivery stations. According to the United Nations, the transportation sector currently accounts for approximately 25% of all carbon emissions globally, and Infinium is working to change that by developing ultra-low carbon fuels that can easily be used to power cargo trucks, airplanes, and marine freight without engine modifications. To start, Infinium plans to build one of the world’s first electrofuels-production facilities in Texas. The facility will use renewable-power-generated green hydrogen and approximately 18,000 tons of recycled carbon waste per year—which would otherwise be released into the atmosphere—to create the electrofuels. Amazon previously invested in Infinium through The Climate Pledge Fund, Amazon’s $2 billion venture investment program that specifically invests in companies building technologies, products, and services that can help Amazon and others accelerate the path toward net-zero carbon future. Amazon has announced investments in a total of 18 companies through The Climate Pledge Fund to date. Infinium’s electrofuels can help Amazon reduce carbon emissions across our transportation fleet, which is important to both us and our customers, and will help us move closer to our goal of net-zero carbon by 2040,” said Kara Hurst, vice president of Worldwide Sustainability at Amazon. “We’ve supported Infinium’s technology through our Climate Pledge Fund, and it’s exciting to see our investment turning into usable fuel that will help us, and others across the industry, decarbonize transportation in the long run. “Our agreement with Amazon to provide Infinium electrofuels for use in the company’s transportation network is a significant moment for all of us, We’ve been developing this technology for the better part of a decade, and we expect our electrofuels to reduce greenhouse gas (GHG) emissions by approximately 95 percent over traditional fossil fuels. We’re thrilled to have the first fleet of Amazon trucks powered by electrofuels starting next year, which will mark the beginning of a major shift for the entire transportation sector.” -Infinium CEO Robert Schuetzle Amazon is committed to reaching net-zero carbon by 2040 as part of its commitment to The Climate Pledge, and will continue to take real business action to decarbonize its operations. Infinium is an example of how Amazon invested in new climate innovation, and the company will soon leverage its technology to help it reduce carbon emissions. In addition to partnering with Infinium, Amazon has taken other significant steps toward net-zero carbon: Amazon signed an agreement with Plug Power to supply 10,950 tons per year of green hydrogen for its transportation and building operations starting in 2025. Amazon will start to use green hydrogen to replace grey hydrogen, diesel, and other fossil fuels as it works to decarbonize its operations, and this green hydrogen supply contract will provide enough annual power for 30,000 forklifts or 800 heavy-duty trucks used in long-haul transportation. Through The Climate Pledge Fund, Amazon invested in Electric Hydrogen and Sunfire, two of the most promising developers of electrolyzers, a key technology that makes emissions-free green hydrogen for use in heavy duty transportation. Amazon has also ordered 100,000 electric delivery vehicles from Rivian, marking the largest order ever of electric delivery vehicles. Amazon’s custom electric delivery vehicles from Rivian started to hit the road this summer in the U.S., with thousands expected to be making deliveries in more than 100 major U.S. cities by the end of this year. Learn more about Amazon’s sustainability efforts. About Amazon Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s Most Customer-Centric Company, Earth’s Best Employer, and Earth’s Safest Place to Work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon. For more information, visit amazon.com/about and follow @AmazonNews.

Read More

SUPPLY CHAIN

Kinaxis Selected by Global Tea Leader, ekaterra, to Digitally Transform its Supply Chain

Kinaxis | September 20, 2022

Kinaxis® Inc. (TSX: KXS), the authority in driving agility for fast, confident decision-making in an unpredictable world, announced today that ekaterra has selected Kinaxis to break down silos, and introduce concurrent planning to enable a more agile, and accurate supply chain.A major consumer products company, ekaterra is the largest tea business in the world, with brands such as Lipton, PG tips, T2, TAZO® and Pukka. Based in Rotterdam, Netherlands, ekaterra is present in more than 100 countries, with 11 production factories. The company will use the Kinaxis RapidResponse® platform to gain full transparency across its entire supply chain, helping it to better manage disruption and make smarter decisions, faster. Our supply chains begin with a tea leaf then become products for some of the biggest tea brands, enjoyed by people all over the world,” said Abhisek Biyani, IT Enterprise Application Director, ekaterra. “To be able to plan accurately on such a large scale, while also remaining agile to global disruption was very important both for us as a company and to our planners. Kinaxis’ platform aligned with our business’ needs, and we are excited to work with them as our business changes and evolves, as does our approach to supply chain planning. With Kinaxis, ekaterra will have complete transparency of its supply chain, the ability to run multiple simulations and collaborate in real-time and leverage a full suite of applications to give the agility and flexibility needed to react to market volatility and changes in demand. Ekaterra joins a growing consumer products (CPG) customer ecosystem within Kinaxis. “To ensure consumers are able to enjoy a beverage that is fresh and cultivated with care, companies like ekaterra in the food and beverage industry require a high level of speed and accuracy in their supply chain. The only way to achieve that is through the right planning technology, We are excited to work with ekaterra on their digital transformation and to help them achieve all of their supply chain goals.” -John Sicard, Kinaxis CEO About Kinaxis Inc. Everyday volatility and uncertainty demand quick action. Kinaxis® delivers the agility to make fast, confident decisions across integrated business planning and the digital supply chain. People can plan better, live better and change the world. Trusted by innovative brands, we combine human intelligence with AI and concurrent planning to help companies plan for any future, monitor risks and opportunities and respond at the pace of change. Powered by an extensible, cloud-based platform, Kinaxis delivers industry-proven applications so everyone can know sooner, act faster and remove waste. For more Kinaxis news, visit Kinaxis.com or follow us on LinkedIn or Twitter.

Read More

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Bigtincan

Bigtincan

Bigtincan (ASX:BTH) helps sales and service teams increase win rates and customer satisfaction. The company’s mobile, AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and prospects and encoura...

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