Warehousing and Distribution
Article | June 27, 2023
You might be wondering what the benefits are of benchmarking. Well, imagine you are training for a 100 metre sprint in your district. What would be the key number, or metric that you would need to know?
It would, of course, be what the winning time was when this race was last run in your district. Without that information, you don’t know what you’re trying to target. It would be impossible to know if you’ll have any chance at all of winning the race.
It’s exactly the same in business. If, for example, you are concerned about the pick rates in your warehouse, or your transport costs, or your inventory accuracy, benchmarking can help you because it can show you exactly where your performance is compared to others in your industry.
A few years ago, I was working with an automotive parts business. They had a little issue with their picking productivity in the warehouse. They wondered how good it was, whether they could improve it. They actually thought it was okay.
We looked at the figures and compared them with other businesses. This helped us realise that their picking productivity should be three times better than it was. And believe it or not, over a few months they did begin to improve their productivity.
Why? Because benchmarking opened their eyes to the fact that they were at a level quite far below others in the industry.
That’s the beauty of benchmarking. Until you know what others are doing, you can’t be sure how good your performance is.
If you’ve never tried benchmarking, there are three ways you could do it.
1. Informal Benchmarking
This exercise would involve you measuring particular functions or aspects of your business and comparing that against other parts of your business. Let’s say you have a warehouse operating in one city and another operating in another city. You might start to measure the same metrics and see which one is performing better.
You might know other people in the industry who are also operating warehouses so you might agree to share some data with them.
This is probably the easiest way to start off, but it has some downsides:
You’re only measuring against a very small sample size. If all of you in the pool are not that good, how would you know what good is?
You have to make sure that the businesses are similar and you are measuring things in exactly the same way. It’s very important in benchmarking to have a standard way of applying the metric.
2. Formal Benchmarking
This can work for much larger businesses. Perhaps you have operations in many different countries. You could agree a formal structure for how you are going to measure performance. You could do monthly or quarterly benchmarks with all the parts of your international organisation. You could learn from each other and share best practice.
This method is okay but you’re not getting access to a very large pool of results to measure yourself against. You will find that companies are very reluctant to give out benchmarking data. You might also be operating in an environment where the performance is quite low right across the business.
3. Hire a Professional Benchmarking Firm
This is the ultimate way to do it, although there are not a lot of professional benchmarking firms such as ours around. If you do manage to find one, you will quickly realise that there are significant benefits to be had by bringing in the professionals:
The metrics are put together in exactly the same way: When we do a benchmarking exercise for our consulting clients, we go through a very robust data-gathering process and then make sure all the costs, for example, are in the same buckets as everyone else’s in the database.
You gain access to a big pool of results: Professionals have measured hundreds, if not thousands, of companies. This enables you to say, ‘Our company is this size, it operates in this industry, these are the characteristics of our supply chain, who else in that pool of results is like us? We want to be measured against them.”
It’s no good measuring the performance of a grocery retailer, for example, against an industrial product supplier. They have different supply chains. You need to be measuring like with like.
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Supply Chain
Article | August 17, 2023
Enhance professional skills and knowledge in supply chain management by attending top industry events. Gain insights from thought leaders, connect with peers, and stay ahead of the competition.
Supply chain and logistics professionals face various challenges in improving supply chain efficiency and overcoming obstacles. The industry is complex and highly competitive, with external forces making it more challenging. Supply chain and logistics conferences help to address these challenges and promote a healthy international supply chain. In addition, the events will offer a comprehensive platform for professionals to understand the latest innovations & technologies and learn about digital transformation within the supply chain. Discover the latest insights, innovations, trends and more at the top 15 supply chain events to be held between May and December in 2023.
1. Swiss Supply Chain & Logistics Conference 2023
May 31- June 1, 2023 | Zurich (Switzerland)
The Swiss Supply Chain & Logistics Conference is a comprehensive platform uniting global stakeholders within the industry. The event focuses on presenting cutting-edge innovations and technologies, addressing industry challenges, and promoting environmentally friendly solutions. By fostering networking opportunities, the conference aims to facilitate business collaborations among participants. Attendees representing various stakeholders in the value network can expect to gain insights into creating agile, resilient, and sustainable supply chains while optimizing logistics operations. Esteemed speakers will discuss critical topics such as supply chain digitization, demand forecasting, and sustainable transportation practices, which directly impact businesses' bottom lines.
2. ASCM Connect 2023: Europe
June 27-28, 2023 | Belgium (Europe)
ASCM is set to host ASCM CONNECT 2023: Europe, a highly anticipated conference in Brussels. The event promises an extensive range of educational sessions covering the latest trends and developments in the supply chain field. Supply chain professionals attending the conference will allow them to connect with peers, gain insights from industry leaders, and explore advancements in the area. In addition, keynote speakers will share their corporate transformation journey, sustainability in the supply chain, resilience while disruptions, and their views on topics related to the digital supply chain. This event offers a platform for networking and knowledge sharing that can positively impact the growth and success of supply chain businesses.
3. Annual European Supply Chain Management Strategies Summit
November 7-8, 2023 | Munich (Germany)
The European Supply Chain Management Strategies Summit is a premier event that provides a unique platform for senior leadership to explore case studies and solutions in the supply chain industry in Europe and globally. This conference focuses on essential methods to enhance supply chain management. Attendees will gain insights into improving logistics and inventory management, implementing and optimizing IoT and new technologies, fostering collaboration and transparency with suppliers, and mitigating key and emerging risks. In addition, the summit offers an opportunity for supply chain businesses to contribute to the conversation and improve management practices.
4. Empack: The Future of Packaging Technology
November 29-30, 2023 | Madrid (Spain)
The upcoming 15th edition of Empack Madrid, scheduled at IFEMA, is focused on the future of packaging technology and promises to offer a transformative experience for professionals in the logistics and packaging sector. This innovation-driven event is a hub for networking, knowledge sharing, and business opportunities. Attendees will learn the latest advancements and updates that will optimize their supply chain operations within a few hours. Empack caters explicitly to designers, packaging managers, marketing professionals, product developers, sustainability advocates, and industrial packaging, labelling, printing, weighing, palletizing, and robotics experts. Additionally, the event features a key session with Jose Luis Gallego, a prominent naturalist, environmental disseminator, and writer, who will share valuable insights.
5. Future Supply Chain
November 28 - 29, 2023 | Torrey Pines (California)
The Logistics & Supply Chain Summit is designed to bring together supply chain and logistics professionals and key industry solution providers. The event provides a platform for engaging in one-to-one business meetings, participating in interactive seminars, and building valuable professional networks with the range of industry experts, including keynote speakers such as Clare Bottle (Chief Executive of UKWA), Richard Lim (Chief Executive Officer of Retail Economics), Jon Brewin (Business Development Manager of AutoStore System), and Jonathan Ogg (Senior Solution Architect of sofco Limited). The seminars and discussions at the summit cover a range of topics, including emerging technologies, innovative logistics solutions, and sustainable supply chain practices.
6. Deutsche Bank's 2023 Transportation Conference
August 15-16, 2023 | New York City (United States)
Deutsche Bank presents the highly anticipated 2023 Transportation Conference, an event that offers market-leading insights into the global transportation industry. The conference caters to logistics industry professionals with a comprehensive program, including one-on-one and group meetings, engaging fireside chats, and intimate small company dinners for networking. Renowned industry experts, including esteemed key speakers, will share their extensive knowledge and expertise on various logistics and transportation topics. Discussions will cover market dynamics, emerging trends, regulatory developments, and lucrative investment opportunities. The conference provides an invaluable platform for supply chain businesses to gain critical market intelligence, establish strategic partnerships, and capitalize on vast opportunities in the industry.
7. International Conference on Transportation and Development (ICTD 2023)
June 14, 2023 | Austin (Texas)
ASCE's Transportation & Development Institute (T&DI) has organized the co-located ICTD 2023 and Pavements 2023 conferences in partnership with TxDOT. The collaboration brings together global leaders in transportation, development, and pavements, offering an exceptional networking and knowledge-sharing platform for supply chain businesses. Professionals and researchers worldwide will convene to explore topics such as transportation strategies, cutting-edge technologies, infrastructure solutions, and pavement best practices. In addition, the influential key speakers, including Marc D. Williams, Carlos Braceras, Marie Dominguez, Butch Eley, Roger M. Millar Jr., Diane Gutierrez-Scaccetti, Lorie Tudor, and Eileen M. Velez Vega, will share industry-related insights and experiences.
8. Supply Chain Risk and Resilience Forum 2023
May 30 - June 1, 2023 | Berlin (Germany)
The Resilient Supply Chain Summit brings together 35+ experts to discuss new strategies and approaches to manage supply chain risks and build resilience in future crises. The conference provides deep-dive assessments of categories, supplier portfolios, and processes to surface potential issues, better understand risk exposure and vulnerabilities across the supply chain, and identify winning strategies for current and future challenges. Join the summit to gain insights from industry experts and improve your supply chain ecosystem.
9. Gartner Supply Chain Symposium/Xpo
June 5-7, 2023 | Barcelona (Spain)
In today's changing world, supply chains have become more crucial than ever, given their ability to navigate disruptions and manage risk while maximizing returns. Supply chain leaders can deliver profitably in times of uncertainty by leveraging their credibility, confidence, and commitment. Gartner Supply Chain Symposium/Xpo 2023 will explore big ideas and provide actionable insights to help supply chain leaders develop agile and resilient strategies, mitigate risk, respond to disruptions, pursue digital initiatives that drive growth, develop talent for the future, and prioritize technology investments.
10. Supply Chain USA 2023
June 13-14, 2023 | Chicago (United States)
Supply chain professionals, mark your calendars for the upcoming event in Chicago, where 900 executives from the supply chain ecosystem will convene to address the pressing need for resilient, customer-centric, ESG-compliant, cost-effective, and data-driven supply chains. The event is an opportunity to exchange insights, innovative solutions and best practices with industry heavyweights, leading technology providers, forward-thinking logistics organizations, Fortune 500 retailers and manufacturers, and government officials. In addition, the event will help the participants understand how to overcome the glaring weaknesses prevalent in fragmented, siloed, inflexible, and inefficient supply chains and emerge with the right strategies for a successful future.
11. 6th Edition Supply Chain Innovation Summit
June 15-16, 2023 | Amsterdam (Netherlands)
Supply chain management is undergoing a digital revolution that renders old fundamentals obsolete. As a result, companies must rethink and redesign their strategies to stay ahead of the new trends. The Supply Chain Digitalization Summit 2023 will provide an in-depth exploration of the latest advances and techniques in supply chain technology and innovation. Experts will cover every modern supply chain management aspect, from planning and strategy to risk management and customer focus. Gain insights from industry leaders that will help in transforming supply chain operations.
12. The Future of Supply Chain 2023
June 21-22, 2023 | Cleveland (Ohio)
The Future of Supply Chain will bring together executives, academics, and experts to share their knowledge, experience, and vision for the future of supply chain management. The event will feature captivating discussions and fast-paced demonstrations of emerging technologies that will shape the industry's future. In addition, attendees will have a chance to explore interactive sponsor kiosks and network with like-minded professionals. This year's conference will feature special topics such as the circular economy, blockchain, and last-mile delivery.
13. Digital Supply Chain Transformation 2023
October 3-4, 2023 | Biltmore (Miami)
The Digital Supply Chain Transformation Assembly is an exclusive gathering of industry experts, thought leaders, and visionaries at the forefront of digital transformation in the supply chain industry. The event provides an opportunity to learn from what the field's experienced and innovative minds share about the experiences for navigating the challenges of the digital era. Through interactive discussions, hands-on workshops, and insightful keynote speeches, attendees will gain practical insights and strategies for transforming their supply chains, improving operational efficiency, and enhancing customer experience.
14. Gartner Supply Chain Planning Summit 2023
November 29-30, 2023 | Phoenix (Arizona)
The Gartner Supply Chain Planning Summit 2023 is the right platform for supply chain planning leaders to learn about new strategies, insights and frameworks to tackle the challenges of network complexity, demand volatility, and supply disruptions. The event allows heads of Supply Chain Planning, S&OP, integrated business planning, demand planning and supply/inventory planning to connect and share their future vision. At the summit, attendees will gain actionable insights and drive resiliency to achieve sustainable business outcomes. Join now and shape the future of supply chain planning.
15. Supply Chain & Logistics Transformation Summit 2023
November 29- December 1, 2023 | Phoenix (Arizona)
The Resilient and Sustainable Supply Chain Summit will bring supply chain and logistics leaders to address the topics and learn from peers and industry experts how to accelerate digital adoption, transform the supply chain with new technologies, and build the leadership, team skills, and capabilities needed for long-term success. This summit will help professionals to stay ahead of the curve in the ever-changing supply chain management landscape. In addition, it will gain valuable insights into the latest trends, strategies and best practices for building resilient and sustainable supply chains that can withstand disruptions and meet the demands of a rapidly-changing world.
Conclusion
Professionals in the supply chain and logistics industry face challenges in improving efficiency and overcoming obstacles due to high competition, making it crucial to stay informed about the latest industry developments and best practices to succeed.
Attending the top supply chain conferences can provide an opportunity to address challenges, learn about the latest innovations & technologies, and maintain adequate supply chain operations. In addition, attending the events and conferences for supply chain opens up better possibilities for supply chain and logistics professionals to network, gain valuable insights, engage in peer-to-peer discussions and access resources.
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Software and Technology, Supply Chain
Article | July 18, 2022
Oracle, a leading provider of computer technology, published a paper analyzing how supply chain managers should use change as a catalyst in "inspiring and engaging employees." In the report, Oracle highlights how organizations across the world are going through radical shifts in the way they operate.
Customers need quick, convenient, and customized solutions today. Employees also have higher expectations, looking for companies that are a match for their values, provide flexible working arrangements, and offer cutting-edge tools. Shareholders and investors also want more, which forces businesses to focus on making money in ways that are sustainable and diverse.
See Change as an Opportunity
The companies that are most successful, according to Oracle, are those who see change as just another opportunity to reinvent, and the company lists four ways supply chain leaders might find such an opportunity:
Boost employee engagement
Aim for sustainability and responsibility in management
Be quick to respond to disruptions in the supply chain
Exceed consumer expectations
In the paper, Oracle reports that instead of adapting to the change, organizations must be able to stay on top of challenges and prepare well in advance.
Align with an Employee-Centred Culture
Leaders must be able to attract well-matched talent, with the skills to not just fulfil job roles but also drive innovation. Today, people value a work-life balance where they have time to pursue their non-work interests, spend time with their families, and create a diverse, and inclusive world. According to Oracle, this is a significant consideration, and organizations that meet the demands of this new workforce will have a competitive edge in hiring the top talent.
Looking Forward
The Great Resignation has been a hot topic in HR, but the truth is it affects all aspects of business, and importantly, the supply chain, and in the end, the ability to provide smooth customer experiences. HR, customer experience, and supply chain leaders must synergize to become an employer destination to reckon with in order to succeed.
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