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The Insight Parcel team leverages proprietary auditing and analytical technologies, along with decades of insider-level expertise, to build solutions that empower shippers to achieve cost savings, reduce cycle times and improve customer satisfaction.

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WiseTech Global

Our innovations and global technology enable and empower the world’s supply chains. We are a force for good, improving productivity, connectivity and resource usage for over 18,000 of the world’s logistics companies across 165 countries, including 41 of the top 50 global third-party logistics providers and 24 of the 25 largest global freight forwarders worldwide. We invest relentlessly in product development, building the best technology and prioritising highly scalable, long-term solutions. Our breakthrough software solutions are renowned for their powerful productivity, extensive functionality, comprehensive integration, deep compliance capabilities and truly global reach.

OTHER ARTICLES
Supply Chain

Purchasing vs. Supply Chain Management software

Article | August 17, 2023

Purchasing software and supply chain management software are often mistaken for one another, but both have distinct functionalities. While purchasing software automates the procurement process, supply chain management software executes logistical transactions and manages supplier relationships. This report identifies the similarities and differences between the two software categories to help you understand which one is better suited to your needs. What is purchasing software? Purchasing software is an online tool that allows businesses to automate the process of procuring goods and services. It includes security compliance and reporting features. Purchasing solutions offer integrated tools for invoice approval, inventory control, asset management, customer service, and work order management. They help manage contracts, analyze spending, track sales deliveries, and monitor inventory levels. They also assist in identifying bottlenecks in the purchase process, such as functions that have high expenditure. Purchasing software offers invoice processing capabilities as well. Procurement professionals and accounting teams can use the tool to generate invoices, track invoice status, and monitor expenses via detailed reports. What is supply chain management software? Supply chain management software is a software platform that allows supply chain managers to automate the entire supply chain process—from acquiring raw materials to delivering the finished goods to consumers. The software provides tools for monitoring stock levels, including raw materials, and predicting future requirements based on the current inflow and outflow of inventory. Supply chain management tools manage material handling, order fulfillment, and information tracking for stakeholders such as manufacturers, suppliers, and transport and logistics providers. They also track the returns of damaged goods, process refunds and insurance claims, and provide planning and forecasting tools for supply chain professionals. What do they have in common? Purchasing is a crucial component of supply chain management. Together, these processes significantly contribute to an organization’s procurement cycle. Despite the functionality differences, both the software categories have a few features in common, including supplier management, order management, and forecasting. Which tool is right for you? The answer to this question depends on your use case. If you’re looking for a tool that majorly focuses on acquiring supplies, opt for a purchasing software solution, as it will help you streamline the procurement cycle, maintain purchase order accuracy, and monitor supplier activities. However, if you wish to manage your entire supply chain operations, including supplier, transportation, warehouse, and inventory management, then investing in a supply chain software solution would be the right choice.

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Warehousing and Distribution

3 Ways to Benchmark to Boost Supply Chain Performance

Article | June 16, 2023

You might be wondering what the benefits are of benchmarking. Well, imagine you are training for a 100 metre sprint in your district. What would be the key number, or metric that you would need to know? It would, of course, be what the winning time was when this race was last run in your district. Without that information, you don’t know what you’re trying to target. It would be impossible to know if you’ll have any chance at all of winning the race. It’s exactly the same in business. If, for example, you are concerned about the pick rates in your warehouse, or your transport costs, or your inventory accuracy, benchmarking can help you because it can show you exactly where your performance is compared to others in your industry. A few years ago, I was working with an automotive parts business. They had a little issue with their picking productivity in the warehouse. They wondered how good it was, whether they could improve it. They actually thought it was okay. We looked at the figures and compared them with other businesses. This helped us realise that their picking productivity should be three times better than it was. And believe it or not, over a few months they did begin to improve their productivity. Why? Because benchmarking opened their eyes to the fact that they were at a level quite far below others in the industry. That’s the beauty of benchmarking. Until you know what others are doing, you can’t be sure how good your performance is. If you’ve never tried benchmarking, there are three ways you could do it. 1. Informal Benchmarking This exercise would involve you measuring particular functions or aspects of your business and comparing that against other parts of your business. Let’s say you have a warehouse operating in one city and another operating in another city. You might start to measure the same metrics and see which one is performing better. You might know other people in the industry who are also operating warehouses so you might agree to share some data with them. This is probably the easiest way to start off, but it has some downsides: You’re only measuring against a very small sample size. If all of you in the pool are not that good, how would you know what good is? You have to make sure that the businesses are similar and you are measuring things in exactly the same way. It’s very important in benchmarking to have a standard way of applying the metric. 2. Formal Benchmarking This can work for much larger businesses. Perhaps you have operations in many different countries. You could agree a formal structure for how you are going to measure performance. You could do monthly or quarterly benchmarks with all the parts of your international organisation. You could learn from each other and share best practice. This method is okay but you’re not getting access to a very large pool of results to measure yourself against. You will find that companies are very reluctant to give out benchmarking data. You might also be operating in an environment where the performance is quite low right across the business. 3. Hire a Professional Benchmarking Firm This is the ultimate way to do it, although there are not a lot of professional benchmarking firms such as ours around. If you do manage to find one, you will quickly realise that there are significant benefits to be had by bringing in the professionals: The metrics are put together in exactly the same way: When we do a benchmarking exercise for our consulting clients, we go through a very robust data-gathering process and then make sure all the costs, for example, are in the same buckets as everyone else’s in the database. You gain access to a big pool of results: Professionals have measured hundreds, if not thousands, of companies. This enables you to say, ‘Our company is this size, it operates in this industry, these are the characteristics of our supply chain, who else in that pool of results is like us? We want to be measured against them.” It’s no good measuring the performance of a grocery retailer, for example, against an industrial product supplier. They have different supply chains. You need to be measuring like with like.

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Transportation

How does demurrage, detention, and port charges work.?

Article | April 26, 2023

Even though there are distinct differences between demurrage, detention and port charges, many are still oblivious to these differences and there have been several questions on this blog relating to these charges. This article is about how demurrage, detention, and port charges work. International Trade and CostsWhen it comes to international trade, majority of the buyers and sellers use Incoterms to decide what each other’s responsibilities and liabilities are in terms of the business, especially related to costs. Generally, there is very little room to manoeuvre in terms of additional and unbudgeted costs incurred on the shipment and therefore in their own interest it is important that the buyers and sellers take necessary precautions to ensure that all known costs relating to the business are discussed and finalised before the shipment commences. There are many entities involved in the process of shipping a container from Point A to Point B, each with their own cost component, all of which have to be covered either by the seller or the buyer. Demurrage, detention and port charges are just some of these costs that may be applicable in a shipment. While some of the port charges are valid and unavoidable, demurrage, detention and some of the port charges (like port storage, early arrival, late arrival, amendment, shifting etc) are entirely avoidable if everyone in the chain follows the process that they need to follow. What are port charges? Port charges, as the name suggests are a set of charges levied by the port or terminal which the container passes through.In terms of container shipments, port charges may include but not limited to below : Terminal Handling Charge (THC) Is quite simply the charge levied by the port for the loading and discharging of a container from the ship.. THC differs from port to port, terminal to terminal around the world and is charged both by the load port and discharge port.If the cargo is transhipped anywhere along the route, then the transhipment port also charges this THC but that is paid by the shipping line directly to the port and this quantum is usually included in the ocean freight charged by the line. Early Arrival Charge A charge levied by some of the ports/terminals for a container that arrives in the terminal BEFORE the stacks into which it is to be taken has been opened.. Early arrival can happen due to various reasons like a container missed the stacks for the previous vessel narrowly, but since the container is packed, it needs to be taken to the port, The acceptance of containers prior to the stacks/gate open is at the discretion of the Port/Terminal Operator and on the circumstances surrounding the operation of the vessels. Late Arrival Charge A late arrival charge is a charge levied by the port for a container that arrives in the terminal AFTER the stacks into which it is to be taken has been closed.. This could be due to delays in documentation, packing delays, inspection, trucking delays and many other situations.The acceptance of containers after the closing of stacks/gate is at the discretion of the Port/Terminal Operator and on the circumstances surrounding the operation of the vessels and if the containers can be accepted without disrupting the schedule of the vessel and ports. Stuffing/Destuffing of Containers Some ports/terminals allow the stuffing (packing)/de-stuffing (unpacking) of the containers within the port area and charge customers based on the port tariff.This activity may happen at ports that provide CFS services and allow containers to be packed or unpacked in the port or due to some mistakes when the cargo was originally packed – say incompatible hazardous cargoes packed together.Depending on the port/terminal/country, the port charges may be charged directly to the customer (importer or exporter) or to the shipping line, who in turn will charge this to the customer. Of course, this is not the full list of port charges but these charges have been mentioned as it relates to the subject under discussion,Demurrage and DetentionWhile some of these port charges may be unavoidable, demurrage and detention charges on the other hand are avoidable charges, but in a lot of cases due to mishandling, miscommunication, misunderstandings and not following the proper protocols, these charges occur..When they do occur, these charges may create quite a financial impact on the whole business and sometimes these costs could be so prohibitive that some customers abandon their cargoes at the destination due to these costs. Although the most common market practice is to combine demurrage and detention, there are several cases where these are charged separately, and therefore it is important to know the difference between demurrage and detention.

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Software and Technology, Transportation

What’s the Latest on EV Charging Infrastructure in Rural Areas?

Article | December 7, 2022

Contents 1. Accessing The State and Federal Benefits 2. A Learning Portal to Educate Rural Communities On EV Charging 3. The Significance of an Equitably Relevant EV Charging Network Electric Vehicles (EVs) are making waves in cities and are more than just the latest trend in transportation. With the advancement of the EV charging network and its deployment across urban areas, experts are asking what’s next and how this growth can be replicated in rural areas. 1. Accessing State and Federal Benefits Based in Oregon, Forth is an EV research and advocacy group that recently announced a partnership with General Motors to build grant templates that can help rural communities win and access state and federal grant money to build EV charging networks. The templates will be provided free of charge and cover 80% of a complete grant. Geoff Gibson, the senior program manager for Forth, believes this will give rural communities the impetus to seek out the grant money and get over the initial hurdle of framing a grant proposal. 2. A Learning Portal to Educate Rural Communities on EV Charging Forth also announced the slated launch of a learning portal that will address the lack of know-how on deploying a charging program for EVs. The portal will empower communities with not just the knowledge of implementing charging programs but also their significance and long-term impact on the community. The learning portal will tentatively go live in 2023 and will be free for local communities, counties, cities, and states, as well as community organizations. The program will be accessible for a year and could be further extended. According to Steve Lommele from the Joint Office of Energy and Transportation, he reiterated the importance of building a national EV charging network. He states that this is the first time a major program has been put in place that covers all 50 states in the U.S., including Puerto Rico and Washington D.C. 3. The Significance of an Equitably Relevant EV Charging Network Deploying EV charging stations in rural areas has to be meaningful for the communities that will be using them. Forth’s Geoff Gibson emphasizes that the needs of the communities need to be given priority when designing the charging network. For instance, DC charging or charging that is publicly accessible should be preferred at trailheads. EVs as part of our transport in the future is inevitable and charging networks and program need to be prioritized to ensure all communities are able to access its benefits equally.

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Spotlight

WiseTech Global

Our innovations and global technology enable and empower the world’s supply chains. We are a force for good, improving productivity, connectivity and resource usage for over 18,000 of the world’s logistics companies across 165 countries, including 41 of the top 50 global third-party logistics providers and 24 of the 25 largest global freight forwarders worldwide. We invest relentlessly in product development, building the best technology and prioritising highly scalable, long-term solutions. Our breakthrough software solutions are renowned for their powerful productivity, extensive functionality, comprehensive integration, deep compliance capabilities and truly global reach.

Related News

Supply Chain

MicroStar Logistics Integrates Kegstar, Invests to Expand Globally

MicroStar Logistics | March 10, 2023

MicroStar Logistics, one of the global leaders in outsourced keg management solutions, announced the expansion into new international markets through its Kegstar Division. MicroStar maintains a total float of more than 6 million kegs and is the sole player to offer seamless global solutions to large international brewers. Since MicroStar's 2021 acquisition of Kegstar, its international fleet of premium European-made kegs has increased to over one million, with global reach in North America, the UK, Western Europe, and Australia/New Zealand, MicroStar is the only pay-per-fill supplier to support international partners it continues to support its expansion of significant keg float. As a result, UK and European breweries can now take advantage of Kegstar's growing network of export markets, which opens up growth opportunities and lets breweries avoid inefficient empty keg returns and less-than-ideal single-use plastic options. Kegstar customers can now access MicroStar's TAP keg management system. This eliminates the unnecessary need to scan or keep track of kegs. In addition, Doug Mellem, who formerly oversaw MicroStar's commercial activities in North America, will relocate to Sydney and assume the position of General Manager for Kegstar in Australia/New Zealand. Doug's leadership in the United States and in-depth knowledge of its model will further enable Kegstar to provide breweries with the benefits they value. President, Kegstar Division, and Microstar’s longtime CFO, Bryan Place, said, “In North America, MicroStar serves some of the largest and most sophisticated brewers in the industry by providing them proven keg supply chain solutions that increase operational efficiency and quality while delivering the lowest total cost of ownership." He also added, "I am personally excited to leverage this market-leading expertise outside of the U.S.” (Source – GlobeNewswire) About MicroStar Logistics MicroStar Logistics offers circular, outsourced supply chain solutions for the beer industry. The company was founded in 1996 and delivers highly efficient and sustainable shared keg programs, with over 6 million stainless steel kegs, including MicroStar-branded kegs in the US and Kegstar-branded kegs globally. In addition, its Network Services Division manages reusable assets such as returnable plastic pallets. At the same time, its Quality Services division ensures maximum utilization of finite resources by extending the life of reusable assets.

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Logistics

Inspectorio Expands an All-in-one Supply Chain Solution, Inspectorio Rise

Inspectorio | March 09, 2023

Inspectorio, a cloud-based SaaS solution provider and a supplier performance management platform powered by AI, has recently expanded its all-in-one supply chain sustainability and compliance solution, Inspectorio Rise. The solution provides suppliers, retailers and brands with a centralized platform to make production transparent, efficient and beneficial for people and the planet. Inspectorio Rise facilitates the management and streamlining of due diligence and reporting processes and offers insights for making evidence-based decisions in response to new business challenges. With an increase in environmental and social regulations worldwide, such as the European Due Diligence Directive and the California Transparency in Supply Chains Act, global companies must adapt to the new context by ensuring compliance and expanding sustainability throughout the supply chain. Inspectorio Rise enables retailers, brands, and suppliers to manage their end-to-end compliance, sustainability, and responsible sourcing activities. The platform allows collaboration with more than 8,000 supply chain partners on a single platform, simplifying data collection and sharing by eliminating manual work. In addition, it facilitates supply chain mapping to increase visibility and transparency and identify potential risks. Additionally, the solution provider centralizes supply chain communications and collaboration to manage sustainability, and compliance documentation, data collection, analytics, reporting, and corrective and preventive action (CAPA) plans across teams, departments, and partners, creating a sustainable ecosystem. It lets customers set standards for document control, environmental data collection, and GHG emissions calculation. Automated workflows enable digital collaboration while securing and governing data. About Inspectorio Founded in 2015, Inspectorio is a cloud-based SaaS solution provider that helps brands, manufacturers, retailers and suppliers manage risk through digitalized compliance, quality, and production tracking programs. It aims to build an interconnected, sustainable and transparent supply chain. The company is based in Minneapolis, Minnesota and is used by more than 7000 customers, including the top brands and retailers worldwide. In addition, it provides brands, retailers, manufacturers, and suppliers with the means to predict high-risk areas and automate risk-based interventions throughout the supply chain.

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Freight

FourKites Survey Highlights Challenges on Ocean Freight Stakeholders

Fourkites, Inc. | March 08, 2023

FourKites, one of the leading supply chain visibility platforms globally, recently released in its new survey that ocean freight stakeholders are under pressure in 2023 from geopolitical influences, changing economic conditions and labor challenges after a turbulent three years for global supply chains. The survey polled more than 350 supply chain professionals to illuminate the most critical issues confronting the ocean shipping industry. The last few years of supply chain disruptions, including market volatility, COVID-19, global political conflict, material shortages, and extreme weather events, have prompted 73% of respondents to invest in supply chain visibility, with 46% planning to increase investment in 2023. Additionally, the survey finding includes over 20% of respondents rely on manual track-and-trace processes to track their ocean freight, while 50% have no visibility into their ocean freight. Over half of the respondents were concerned about labor issues, high shipping costs, and customer service, with 35% found to be also concerned about port congestion, and 73% had visibility into their over-the-road shipping. The survey results have been compiled in a report titled The Great Reset: Ocean Shipping in a Post-Pandemic World. The report contains an expert analysis of the current state of ocean shipping, forecasts for 2023, and strategies for shippers to fortify their supply chains to build future resilience. About Fourkites, Inc. FourKites, Inc. based in Chicago (Illinois), is the leading supply chain visibility platform worldwide, extending visibility beyond transportation into yards, warehouses, stores and more. The company tracks more than 3 million daily shipments across the road, rail, ocean, air, parcel, and last mile and reaches over 200 countries and territories. It combines real-time data and powerful machine learning to assist businesses in digitizing their end-to-end supply chains. Additionally, over 1200 world’s top brands, including 9 out of the top 10 CPG and 18 of the top 20 food and beverage companies, have been trusting FourKites as a platform to transform their business and create swifter, sustainable and more efficient supply chains.

Read More

Supply Chain

MicroStar Logistics Integrates Kegstar, Invests to Expand Globally

MicroStar Logistics | March 10, 2023

MicroStar Logistics, one of the global leaders in outsourced keg management solutions, announced the expansion into new international markets through its Kegstar Division. MicroStar maintains a total float of more than 6 million kegs and is the sole player to offer seamless global solutions to large international brewers. Since MicroStar's 2021 acquisition of Kegstar, its international fleet of premium European-made kegs has increased to over one million, with global reach in North America, the UK, Western Europe, and Australia/New Zealand, MicroStar is the only pay-per-fill supplier to support international partners it continues to support its expansion of significant keg float. As a result, UK and European breweries can now take advantage of Kegstar's growing network of export markets, which opens up growth opportunities and lets breweries avoid inefficient empty keg returns and less-than-ideal single-use plastic options. Kegstar customers can now access MicroStar's TAP keg management system. This eliminates the unnecessary need to scan or keep track of kegs. In addition, Doug Mellem, who formerly oversaw MicroStar's commercial activities in North America, will relocate to Sydney and assume the position of General Manager for Kegstar in Australia/New Zealand. Doug's leadership in the United States and in-depth knowledge of its model will further enable Kegstar to provide breweries with the benefits they value. President, Kegstar Division, and Microstar’s longtime CFO, Bryan Place, said, “In North America, MicroStar serves some of the largest and most sophisticated brewers in the industry by providing them proven keg supply chain solutions that increase operational efficiency and quality while delivering the lowest total cost of ownership." He also added, "I am personally excited to leverage this market-leading expertise outside of the U.S.” (Source – GlobeNewswire) About MicroStar Logistics MicroStar Logistics offers circular, outsourced supply chain solutions for the beer industry. The company was founded in 1996 and delivers highly efficient and sustainable shared keg programs, with over 6 million stainless steel kegs, including MicroStar-branded kegs in the US and Kegstar-branded kegs globally. In addition, its Network Services Division manages reusable assets such as returnable plastic pallets. At the same time, its Quality Services division ensures maximum utilization of finite resources by extending the life of reusable assets.

Read More

Logistics

Inspectorio Expands an All-in-one Supply Chain Solution, Inspectorio Rise

Inspectorio | March 09, 2023

Inspectorio, a cloud-based SaaS solution provider and a supplier performance management platform powered by AI, has recently expanded its all-in-one supply chain sustainability and compliance solution, Inspectorio Rise. The solution provides suppliers, retailers and brands with a centralized platform to make production transparent, efficient and beneficial for people and the planet. Inspectorio Rise facilitates the management and streamlining of due diligence and reporting processes and offers insights for making evidence-based decisions in response to new business challenges. With an increase in environmental and social regulations worldwide, such as the European Due Diligence Directive and the California Transparency in Supply Chains Act, global companies must adapt to the new context by ensuring compliance and expanding sustainability throughout the supply chain. Inspectorio Rise enables retailers, brands, and suppliers to manage their end-to-end compliance, sustainability, and responsible sourcing activities. The platform allows collaboration with more than 8,000 supply chain partners on a single platform, simplifying data collection and sharing by eliminating manual work. In addition, it facilitates supply chain mapping to increase visibility and transparency and identify potential risks. Additionally, the solution provider centralizes supply chain communications and collaboration to manage sustainability, and compliance documentation, data collection, analytics, reporting, and corrective and preventive action (CAPA) plans across teams, departments, and partners, creating a sustainable ecosystem. It lets customers set standards for document control, environmental data collection, and GHG emissions calculation. Automated workflows enable digital collaboration while securing and governing data. About Inspectorio Founded in 2015, Inspectorio is a cloud-based SaaS solution provider that helps brands, manufacturers, retailers and suppliers manage risk through digitalized compliance, quality, and production tracking programs. It aims to build an interconnected, sustainable and transparent supply chain. The company is based in Minneapolis, Minnesota and is used by more than 7000 customers, including the top brands and retailers worldwide. In addition, it provides brands, retailers, manufacturers, and suppliers with the means to predict high-risk areas and automate risk-based interventions throughout the supply chain.

Read More

Freight

FourKites Survey Highlights Challenges on Ocean Freight Stakeholders

Fourkites, Inc. | March 08, 2023

FourKites, one of the leading supply chain visibility platforms globally, recently released in its new survey that ocean freight stakeholders are under pressure in 2023 from geopolitical influences, changing economic conditions and labor challenges after a turbulent three years for global supply chains. The survey polled more than 350 supply chain professionals to illuminate the most critical issues confronting the ocean shipping industry. The last few years of supply chain disruptions, including market volatility, COVID-19, global political conflict, material shortages, and extreme weather events, have prompted 73% of respondents to invest in supply chain visibility, with 46% planning to increase investment in 2023. Additionally, the survey finding includes over 20% of respondents rely on manual track-and-trace processes to track their ocean freight, while 50% have no visibility into their ocean freight. Over half of the respondents were concerned about labor issues, high shipping costs, and customer service, with 35% found to be also concerned about port congestion, and 73% had visibility into their over-the-road shipping. The survey results have been compiled in a report titled The Great Reset: Ocean Shipping in a Post-Pandemic World. The report contains an expert analysis of the current state of ocean shipping, forecasts for 2023, and strategies for shippers to fortify their supply chains to build future resilience. About Fourkites, Inc. FourKites, Inc. based in Chicago (Illinois), is the leading supply chain visibility platform worldwide, extending visibility beyond transportation into yards, warehouses, stores and more. The company tracks more than 3 million daily shipments across the road, rail, ocean, air, parcel, and last mile and reaches over 200 countries and territories. It combines real-time data and powerful machine learning to assist businesses in digitizing their end-to-end supply chains. Additionally, over 1200 world’s top brands, including 9 out of the top 10 CPG and 18 of the top 20 food and beverage companies, have been trusting FourKites as a platform to transform their business and create swifter, sustainable and more efficient supply chains.

Read More

Events