Supply Chain
Article | May 22, 2023
You might be wondering what the benefits are of benchmarking. Well, imagine you are training for a 100 metre sprint in your district. What would be the key number, or metric that you would need to know?
It would, of course, be what the winning time was when this race was last run in your district. Without that information, you don’t know what you’re trying to target. It would be impossible to know if you’ll have any chance at all of winning the race.
It’s exactly the same in business. If, for example, you are concerned about the pick rates in your warehouse, or your transport costs, or your inventory accuracy, benchmarking can help you because it can show you exactly where your performance is compared to others in your industry.
A few years ago, I was working with an automotive parts business. They had a little issue with their picking productivity in the warehouse. They wondered how good it was, whether they could improve it. They actually thought it was okay.
We looked at the figures and compared them with other businesses. This helped us realise that their picking productivity should be three times better than it was. And believe it or not, over a few months they did begin to improve their productivity.
Why? Because benchmarking opened their eyes to the fact that they were at a level quite far below others in the industry.
That’s the beauty of benchmarking. Until you know what others are doing, you can’t be sure how good your performance is.
If you’ve never tried benchmarking, there are three ways you could do it.
1. Informal Benchmarking
This exercise would involve you measuring particular functions or aspects of your business and comparing that against other parts of your business. Let’s say you have a warehouse operating in one city and another operating in another city. You might start to measure the same metrics and see which one is performing better.
You might know other people in the industry who are also operating warehouses so you might agree to share some data with them.
This is probably the easiest way to start off, but it has some downsides:
You’re only measuring against a very small sample size. If all of you in the pool are not that good, how would you know what good is?
You have to make sure that the businesses are similar and you are measuring things in exactly the same way. It’s very important in benchmarking to have a standard way of applying the metric.
2. Formal Benchmarking
This can work for much larger businesses. Perhaps you have operations in many different countries. You could agree a formal structure for how you are going to measure performance. You could do monthly or quarterly benchmarks with all the parts of your international organisation. You could learn from each other and share best practice.
This method is okay but you’re not getting access to a very large pool of results to measure yourself against. You will find that companies are very reluctant to give out benchmarking data. You might also be operating in an environment where the performance is quite low right across the business.
3. Hire a Professional Benchmarking Firm
This is the ultimate way to do it, although there are not a lot of professional benchmarking firms such as ours around. If you do manage to find one, you will quickly realise that there are significant benefits to be had by bringing in the professionals:
The metrics are put together in exactly the same way: When we do a benchmarking exercise for our consulting clients, we go through a very robust data-gathering process and then make sure all the costs, for example, are in the same buckets as everyone else’s in the database.
You gain access to a big pool of results: Professionals have measured hundreds, if not thousands, of companies. This enables you to say, ‘Our company is this size, it operates in this industry, these are the characteristics of our supply chain, who else in that pool of results is like us? We want to be measured against them.”
It’s no good measuring the performance of a grocery retailer, for example, against an industrial product supplier. They have different supply chains. You need to be measuring like with like.
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Warehousing and Distribution
Article | June 27, 2023
Efficient demand forecasting techniques transform supply chain management, help optimize inventory levels, streamline operations, improve customer satisfaction, and achieve a competitive edge.
Contents
1. How Accurate Demand Forecasting Impacts Business Operations and Profitability?
2. Navigating the Pitfalls of Traditional Demand Forecasting
2.1 Limitations of Manual Forecasting Methods
2.2 Inaccuracy and Inconsistency in Demand Prediction
2.3 Multiple Products and Markets Challenges
2.4 Influence of External Factors on Demand Forecasting
3. Advanced Demand Forecasting Techniques for Supply Chain Management
3.1 Statistical Forecasting
3.2 Collaborative Demand Planning
3.3 Demand Sensing and Real-time Data Analytics
3.4 Agile Supply Chain Management Practices
4 Summing up
1. How Accurate Demand Forecasting Impacts Business Operations and Profitability?
Accurate demand forecasting plays a vital role in determining the operations and profitability of a business. By anticipating future demand, companies can more effectively plan their production, inventory management, and supply chain activities to meet customer needs while minimizing costs.
Additionally, accurate demand forecasting can aid businesses in enhancing customer satisfaction by proactively meeting customer needs and expectations, improving customer experiences and increasing customer loyalty. To generate actionable insights that drive informed decision-making, businesses must leverage advanced analytics and predictive modeling techniques that combine data from various sources with industry-specific knowledge and expertise.
“Businesses that leverage advanced analytics and predictive modeling techniques for demand forecasting report an average of 5% improvement in their supply chain efficiency.”
(Source: A survey by Deloitte)
Supply chain businesses frequently rely on sales data from the past, which may not be sufficient in the complex and rapidly changing business environment. Businesses might not observe an improvement in operations and profitability if they rely solely on conventional methods.
2. Navigating the Pitfalls of Traditional Demand Forecasting
As businesses strive to optimize their supply chain operations and meet customer demand, traditional demand forecasting methods can often hinder their efforts. In this context, it is essential to navigate the pitfalls of such techniques to achieve success in supply chain management.
2.1 Limitations of Manual Forecasting Methods
Manual forecasting methods have limitations that can affect demand forecasting accuracy in supply chain management. Frequently based on historical data, these methods can overlook emerging trends in supply chain management and alterations in customer behavior. In addition, manual processes are time-consuming, prone to error, and incapable of incorporating real-time supply chain data. As a result, businesses struggle to optimize supply chain operations and meet customer demand.
In addition, traditional forecasting methods can influence the ability to accurately predict demand, resulting in overstocked inventory, delivery delays, and, ultimately, poor customer satisfaction. Inaccurate demand forecasts can also result in poor purchasing decisions and increased carrying costs, negatively impacting profitability.
2.2 Inaccuracy and Inconsistency in Demand Prediction
Inaccuracy and inconsistency in demand forecasting pose significant obstacles in managing the supply chain. This is the case in the dynamic business environment, where market conditions can change rapidly, making it challenging for companies to keep up with shifting demand patterns. As traditional demand forecasting methods depend heavily on historical data, they produce inaccurate forecasts that do not reflect real-time market changes.
In addition, inconsistency in demand forecasting can also result in a mismatch between supply and demand, leading to missed opportunities or excess inventory. As a result, creating an effect on company’s bottom line in addition to customer satisfaction.
2.3 Multiple Products and Markets Challenges
Accurate demand forecasting is crucial to the success of supply chain management. When there are multiple products and markets to manage, it becomes a challenge for traditional demand forecasting. Different products and markets may have varying demand patterns and drivers, making it difficult for businesses to accurately forecast demand.
Manual processes and siloed data can hinder visibility and the ability to identify cross-product or cross-market trends, making supply chain optimization operations and meeting customer demand more complex. Managing multiple products and markets is one of the challenges of traditional demand forecasting when businesses operate in various markets with varying customer preferences and demand patterns for products.
2.4 Influence of External Factors on Demand Forecasting
External factors can significantly impact the demand forecasting accuracy for supply chain optimization. These factors are often unpredictable, and conventional methods may not account for them. The external factors affecting the supply chain include natural disasters, economic recessions, and sudden changes in consumer behavior.
In addition, political and regulatory modifications, such as tariffs or trade agreements, can affect the supply and demand of particular products. Therefore, businesses must incorporate these external factors into their demand forecasting models and advance the process, as traditional demand forecasting methods cannot predict accurate future demand patterns and ensure optimal supply chain operations.
3. Advanced Demand Forecasting Techniques for Supply Chain Management
To avoid the above-mentioned pitfalls, companies need to adopt advanced demand forecasting techniques that enable capturing and analyzing huge data from various sources to generate accurate and real-time demand forecasts.
3.1 Statistical Forecasting
Statistical forecasting is an advanced method for demand forecasting in supply chain management that utilizes complex algorithms and statistical models to analyze historical data, identify trends, and generate forecasts. This method employs numerous statistical techniques, including regression analysis, time-series analysis, and exponential smoothing, among others.
Statistical forecasting can help businesses overcome some of the limitations of traditional manual forecasting methods because it is more objective, data-driven, and capable of identifying trends and patterns which are not apparent with manual forecasting methods. As a result, by utilizing statistical forecasting, businesses can increase demand forecasting accuracy, optimize inventory management, and better align supply and demand, resulting in enhanced customer satisfaction, greater efficiency, and lower costs.
3.2 Collaborative Demand Planning
Collaborative Demand Planning combines intensive forecasting algorithms to predict future demand and a set of ML techniques to achieve better demand forecasting. It involves collaboration between suppliers, customers, and other stakeholders. The advanced data and insights sharing technique improve the comprehensive understanding of demand drivers and trends, leading to more accurate demand forecasting. The collaborative approach enables real-time adjustments to demand forecasts, which can help businesses respond promptly to market conditions and customer demand changes.
In addition, using advanced analytics and machine learning algorithms can help identify patterns and trends that would otherwise go unnoticed. That enables businesses to optimize inventory levels, reduce under and overstocking, and enhance customer service levels. In the dynamic business environment, it helps transform the supply chain that is better equipped to meet the ever-changing demands of customers.
3.3 Demand Sensing and Real-time Data Analytics
Demand Sensing and Real-time Data Analytics are advanced demand forecasting techniques that can assist businesses in overcoming the challenges that multiple products and markets pose to the supply chain. By utilizing real-time data from various sources, such as social media, point-of-sale systems, and weather reports, businesses can better understand customer demand patterns, adjust inventory and production planning, reduce delay, and increase responsiveness.
In addition to implementing demand sensing, businesses can begin with sell-in data obtained from supply chain planning or an ERP system in supply chain management and then incorporate all relevant data sources and external factors to broaden the forecasting horizon.
3.4 Agile Supply Chain Management Practices
Agile supply chain management practices are a collection of methodologies and strategies emphasizing supply chain operations' adaptability, responsiveness, and flexibility. These practices involve utilizing real-time data analytics, collaborative planning, and other advanced technologies to enable businesses to respond swiftly to changes in customer demand, market conditions, and other external factors.
Adopting an agile model allows the organization to act swiftly and decisively and achieve successful business outcomes despite adverse conditions. Agile supply chain management practices can give companies greater visibility and control over their supply chains, enabling them to adapt more effectively and efficiently to fluctuating market conditions in the context of external factors influencing demand forecasting. By cultivating a culture of continuous improvement, innovation, and customer value, agile supply chain management practices have the potential to transform into modern supply chain.
4. Summing up
Demand forecasting accuracy is crucial for supply chain management and profitability. Manual forecasting methods hinder operational optimization and customer demand fulfillment. Customer satisfaction, purchasing decisions, and carrying costs suffer from inaccurate forecasting. In order to avoid these pitfalls, businesses can leverage statistical forecasting and collaborative demand. These methods recognize trends and patterns, optimize inventory levels, reduce over- and under-stocking, and improve customer service using advanced analytics and machine learning algorithms.
As the supply chain evolves and becomes more complex, businesses must adopt advanced demand forecasting techniques. Implementing these techniques will enable businesses to optimize their supply chain management by better-aligning supply and demand, resulting in increased productivity, decreased costs, and ultimately increased profits.
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Warehousing and Distribution
Article | July 11, 2023
Automated supply chain planning maximizes efficiency and helps achieve long-term success by addressing challenges, highlighting the benefits, and offering insights to optimize business performance.
Contents
1 Supply Chain Planning System Efficiency Maximization
2 Key Steps of Supply Chain Planning to Boost Efficiency
2.1 Implement Advanced Analytics Tools
2.2 Streamline Communication and Collaboration
2.3 Automate Processes
2.4 Consistency in Performance Improvement
3 Overcoming Major Challenges in the Process to Maximize Efficiency
3.1 Resistance to Change
3.2 Legacy Systems and Siloed Data
3.3 Inadequate Funding
4 Conclusion
1 Supply Chain Planning System Efficiency Maximization
To compete and succeed in an ongoing complex and dynamic global market, companies must maximize the efficiency of their supply chain planning systems, which help manage the flow of goods and services from suppliers to customers, optimize resources and information to meet customer demands and minimize costs and risks. An adequate supply chain planning system can increase customer satisfaction, profitability, agility, and risk management. Moreover, by reducing costs, increasing productivity, and enhancing responsiveness to market demands, maximizing efficiency can help businesses remain competitive. As a result, businesses can gain a substantial competitive edge and position the organization for long-term success by optimizing their supply chain planning systems.
2 Key Steps of Supply Chain Planning to Boost Efficiency
Businesses can significantly boost efficiency in their supply chain planning by implementing advanced analytics tools, streamlining communication and collaboration, automating processes, and ensuring consistency in performance improvement.
2.1 Implement Advanced Analytics Tools
Implementing advanced analytics in supply chain planning is key to improve supply chain efficiency. Advanced analytics tools, including demand forecasting, production planning and inventory management, can help organizations leverage large volumes of data to extract insights that enable better decision-making. The insights can be used to optimize production planning, reducing costs and increasing efficiency. In addition, it also enables businesses to detect and respond to supply chain disruptions on operations.
2.2 Streamline Communication and Collaboration
Managing and streamlining communication becomes essential for supply chain businesses, as it leads to greater agility and enables pipelines to adapt to changes in organizational structures. Leveraging cloud-based communication platforms, video conferencing, and collaboration tools enable real-time information sharing and collaboration across different teams and stakeholders. By enhancing communication and collaboration, businesses can better align their supply chain objectives, reduce communication gaps, and enhance decision-making.
2.3 Automate Processes
The integration of technologies such as order processing, inventory management, and shipment tracking under warehouse automation and logistics automation produces a vast amount of data, making it challenging for businesses to process data manually. To enhance efficiency, automating supply chain planning processes has become essential. Automating the process has eliminated multitasking, including managing goods flow, tracking road progress, and ensuring safe delivery, which was previously required in the manual process. By automating processes, supply chain management can be streamlined, leading to reduced lead times, minimized costs, and improved efficiency.
2.4 Consistency in Performance Improvement
Improving the supply chain is not a one-time fix, but a process that must be reviewed and optimized frequently. By implementing technology, businesses can continuously collect and analyze warehouse inventory management performance to identify areas for further efficiency gains and improved order accuracy. In addition, establishing a framework for continuous optimization involves regular performance reviews, feedback mechanisms, and benchmarking against industry best practices to help identify and address inefficiencies.
3 Overcoming Major Challenges in the Process to Maximize Efficiency
3.1 Resistance to Change
Supply chain planning systems are hindered by change resistance. Employees may resist change who are comfortable with the status quo and adopt new technologies and processes less often. Organizations need a comprehensive change management plan to address stakeholder engagement, communication, and training. Implementing a change management plan starts with identifying the key stakeholders and involving them in planning to gain their buy-in and support for the changes, implementing the process of the changes using different channels to reach all stakeholders and in addition, developing training programs to prepare employees for the changes and enable them to use new technologies and processes effectively.
3.2 Legacy Systems and Silos Data
Data silos and a lack of supply chain visibility are two problems that can arise when legacy systems and data are used. It also adds roadblocks in maximizing efficiency through supply chain planning software. Investing in older systems makes it challenging to gain a comprehensive view of the supply chain and informed decisions making. In addition, the systems are non-compatible with modern technology and data is stored in disconnected systems. With the help of an integrated system, all relevant information can be collected in one place, streamlining monitoring and decision-making. A data governance policy should be implemented to guarantee data quality and uniformity across all platforms. Data management, data storage, data sharing, regular monitoring and reporting on data quality are all essential components of this policy.
3.3 Inadequate Funding
Insufficient funding can affect supply chain planning system efficiency; with budget constraints, organizations may struggle to invest in new technologies, hire skilled workers, or improve processes. Thus, the supply chain planning system may become obsolete, increasing costs, lead times, and customer dissatisfaction. To overcome the challenge of inadequate funding in supply chain planning, organizations must prioritize funding and strategically allocate resources by identifying the areas that require the most investment. Exploring alternative funding sources, such as grants and partnerships, can supplement existing funding and enable organizations to invest in vital initiatives that may not have been possible with limited resources. In addition, cost-cutting measures, such as process optimization and automation, can help to stretch existing funds and boost productivity.
4 Conclusion
The supply chain planning system will continue to play a critical role in maximizing efficiency to revolutionize the supply chain professionals leverage emerging technologies such as AI, ML, and blockchain; understanding the process, identifying the challenges and overcoming them using the right strategies helps businesses in effective supply chain planning systems, gain a competitive advantage, improve supply chain performance and position themselves for long-term success. Furthermore, adopting a data-driven approach and a culture of continuous improvement in supply chain management planning can help organizations plan according to the future of supply chain and compete in the ever-changing global market.
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Procurement and Sourcing, Logistics
Article | August 8, 2022
Carrier management systems have undergone much evolution thanks to the exponential development in shipping and logistics technology. Although its primary mission was to assign, control, and track shippers and carriers, the industry's post-pandemic trends have reflected a variety of new best practices.
Traditionally, many carrier management systems were manually operated and made extensive use of paper processes that didn’t provide perks like real-time data, reporting functionalities, or the visibility to make informed decisions. Today’s carrier management systems comprise these features and go even further. They offer tangible improvements and advantages that impact the bottom line. Here are three things you should look for in a carrier management solution to make sure your digital transformation goes as well as possible.
Support for a Diverse Range of Carriers
To effectively manage your carriers, it’s essential to be able to keep up with technologies used by everything from small to large carriers. The ability to support modern technologies and EDI that are routinely used by larger carriers while also offering online portals and mobile-readiness is integral. A platform that supports a diverse range of carrier sizes helps streamline processes and eliminate friction between operational groups. It also offers all carriers on the system the ability to stay in the loop and access the same data for load and freight boards to keep the freight moving.
Performance Mapping Capabilities
The ability to track performance and keep an eye on crucial metrics is an important consideration for a carrier management system. Real-time data bolsters carrier relationships and equips you with the ability to control and manage factors like load capacity, location of your fuel and fleet, and intimate teams on issues like inventory, sourcing, forecasting, and dispatching in real-time. Not only does this positively impact shippers, but carriers as well. With an overview into their own performance, carriers are empowered to course-correct and respond to sudden hurdles in time. Shippers must be able to get access to the following metrics in order to have the upper hand in rate negotiations with carriers:
On-time performance
Data accuracy
Compliance
Status update timelines
Collaboration-Friendly Platforms
A flexible solution that allows shippers to work collaboratively ensures strategic flexibility. Monitoring the performance across different modes including truckload, intermodal, and LTL as well as parcel consolidators and shippers. Today, carrier management systems and other digital solutions are able to integrate these modes and offer superior capabilities when it comes to receiving updates from all modes in real-time. When combined with cloud-based solutions, carrier management can take efficiency to a whole new level.
To Conclude
The success of your supply chain and company depends on your partnerships with your carriers, which can also have a significant impact on your ROI, particularly as the market continues to transform further towards third party partnerships. In order to foster carrier performance, carrier management should be a significant part of your strategy.
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