Modernizing eCommerce Logistics: From Start-Ups to the Fortune 1000

In early October, 2,000+ logistics and supply chain executives gathered at the Gaylord Opryland Convention Center in Nashville, Tennessee for the annual Council of Supply Chain Management Professionals (CSCMP) EDGE Conference. While there, we presented during the panel, "Modernizing eCommerce Logistics: From Start-Ups to the Fortune 1000." Below is the full transcript and you can access the video here.

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Scan Global Logistics

Scan Global Logistics is a Nordic based full-service global freight forwarding provider with nearly 800 employees working out of 42 offices in 19 countries, specialized in complex logistics solutions.

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Warehousing and Distribution

Optimize B2B Supply Chain: Maximizing Efficiency from Planning to Delivery

Article | June 27, 2023

Efficiency is crucial for B2B supply chain success. Effective supply chain management techniques can streamline operations, reduce costs, and enhance customer satisfaction from planning to delivery. Contents 1. Strategic Planning to Enhance Supply Chain Optimization 1.1 Roadmap for Developing Supply Chain Optimization 1.2 Integrating Supply Chain Strategy with Business Strategy for ROI Growth 2. Effective Procurement Strategies to Maximise ROI in Supply Chain 2.1 Supplier Relationship Management 2.2 Cost-effective Procurement Processes 2.3 Continuous Improvement and Innovation 2.4 Risk Management and Mitigation 3. Optimizing Supply Chain with Effective Demand Forecasting Techniques 3.1 Anticipate Future Demand 3.2 Overstocking and Understocking Risk Management 3.3 Integrated Forecasting approach between Supply Chain Stakeholders 4. Emerging Technologies for Supply Chain Optimization Leveraged by Enterprises 4.1 AI and ML 4.2 Blockchain Technology 4.3 IoT 4.4 Augmented Reality and Virtual Reality 5. Leading Solution Providers for B2B 6. Conclusion Optimizing the B2B logistics and supply chain management has become a crucial business strategy to increase efficiency, cut costs, and boost customer satisfaction in the fiercely competitive business environment. With the increasing customer demand, supply chain managers now emphasize on faster, more precise, and unique ways to fulfill orders with enhanced logistics management techniques. “Companies that optimize their supply chain operations experience a 2.3 times greater EBITDA (earnings before interest, taxes, depreciation, and amortization) than their competitors.” (Source - A survey by Deloitte in 2020) Despite the significance of supply chain optimization, it is challenging to keep up with the latest industry trends and best practices due to the dynamic nature of the logistics industry. Learning the value of optimizing the B2B supply chain and how it can assist businesses in keeping up with the ever-growing demands of their customers through planning, strategizing and leveraging technologies helps businesses maintain a competitive advantage and achieve sustainable growth. 1. Strategic Planning to Enhance Supply Chain Optimization To achieve optimal results, businesses must develop a comprehensive plan outlining their supply chain improvement goals, objectives, and strategies. 1.1 Roadmap for Developing Supply Chain Optimization Developing a roadmap for supply chain optimization includes reviewing current operations that help in identifying the strengths and weakness of the supply chain management and assist in recognizing the opportunities for improvement, establishing SMART goals and objectives, defining strategies to meet these goals, involve streamlining processes, investing in technology, improving supplier relationships, and engaging customers and actions, as well as ensuring market adaptability to accommodate changing market conditions and evolving customer needs through assessment and adjusting the roadmap. 1.2 Integrating Supply Chain Strategy with Business Strategy for ROI Growth Integration of the supply chain involves aligning the supply chain objectives with the overall business goals, such as revenue growth, cost reduction, and customer satisfaction. The integration ensures the supply chain operations support the business goals, like cost reduction, customer satisfaction and revenue growth. "Companies that successfully integrate their supply chain and business strategies can reduce operating costs by 10-15% and increase efficiency by 20-30%.” (Source - A study by Accenture in 2020) The alignment further helps track KPIs and data-driven decision-making and continuously improves the supply chain operations to achieve objectives. Furthermore, it assists in better planning, coordination, and execution of supply chain activities, resulting in faster and more accurate fulfillment of customer orders. 2. Effective Procurement Strategies to Maximize ROI in Supply Chain Procurement strategies can raise productivity in the fast-paced logistics management and supply chain industry by optimizing the supply chain, boosting efficiency, and giving a competitive edge. 2.1 Supplier Relationship Management Effective supplier relationship management (SRM) can result in more competitive pricing, enhanced product quality, and increased dependability. To accomplish SRM, businesses must identify key suppliers, develop partnerships, communicate effectively to ensure clear expectations and mutual understanding, share information and collaborate to foster innovation and continuous improvement. 2.2 Cost-effective Procurement Processes Implementing cost-effective procurement procedures can help businesses reduce expenses and enhance productivity. To achieve cost-effectiveness, businesses should streamline operations to save time and money, leverage technology to automate processes and improve accuracy and negotiate with suppliers for better pricing and terms. 2.3 Continuous Improvement and Innovation Continuous improvement and innovation are necessary for logistics and the supply chain to remain competitive. This involves regularly reviewing and updating procurement processes, supporting supplier innovation, and keeping up with procurement and supply chain management technology trends and developments. 2.4 Risk Management and Mitigation Effective risk management and mitigation strategies are essential to prevent disruptions in the supply chain. To achieve this, businesses should focus on identifying potential risks and developing mitigation strategies, incorporating redundancy into the supply chain to minimize the impact of disruptions, and establishing transparent emergency communication and escalation procedures. 3. Optimizing Supply Chain with Effective Demand Forecasting Techniques 3.1 Anticipate Future Demand Accurate demand forecasting is crucial for supply chain optimizing done by analyzing real-time supply chain data to identify trends. For demand forecasting, businesses can utilize historical sales data, market trends, and customer feedback. To make accurate forecasts, companies must consider various factors influencing demand, such as seasonality, economic conditions, and shifting customer preferences. 3.2 Overstocking and Understocking Risk Management Demand forecasting errors can lead to overstocking and understocking in supply chain management. Using demand forecasting rightly can determine the optimal inventory level at any given time to avoid overstocking and understocking. Businesses can predict demand and adjust inventory by analyzing sales data, market trends, and other factors. 3.3 Integrated Forecasting approach between Supply Chain Stakeholders The integrated forecasting approach entails coordinating data sharing and communication between all supply chain stakeholders, from suppliers to customers. Stakeholder participation in demand forecasting improves accuracy. In addition, each stakeholder has unique knowledge and perspective that can help identify trends and patterns. 4. Emerging Technologies for Supply Chain Optimization Leveraged by Enterprises 4.1 AI and ML Leading SCM providers do offer regression modeling and causal analysis for demand forecasting. Using AI and ML, the functionality is embedded within the DP module. If a more rigorous and sophisticated approach is desired, it is possible to forecast demand numbers outside the SCM system using sophisticated modeling and then upload them back into the SCM system. 4.2 Blockchain Technology Blockchain enables secure, transparent, and decentralized transactions. It can be utilized in the supply chain to track the movement of goods, reduce the risk of fraud, and increase supply chain visibility by maintaining an immutable record of every transaction. 4.3 IoT To monitor humidity, temperature control, and other environmental factors that affect the quality of products while in transit. IoT helps businesses enhance supply chain visibility, reduce product spoilage risk, and enhance customer satisfaction using modern temperature control technology. 4.4 Augmented Reality and Virtual Reality AR and VR technologies are transforming the supply chain by improving the accuracy of inventory management, reducing errors, and enhancing the training of employees. In addition, its tools can be used to create digital representations of warehouses, products, and equipment, allowing employees to visualize the supply chain and identify areas for improvement. 5. Leading Solution Providers for B2B Several leading B2B companies have been identified based on research for supply chain optimization. To optimize supply chains, these companies have demonstrated a commitment to strategic planning, effective procurement strategies, and demand forecasting techniques. The solution providers also recognize the significance of managing risks associated with overstocking and understocking and have implemented integrated forecasting approaches with their supply chain partners and customers. In addition, these companies use emerging technologies such as augmented reality, virtual reality, cloud technology, machine learning and AI, blockchain technology, and the IoT to improve their supply chain operations. By prioritizing supply chain optimization, the following B2B companies gain a competitive advantage within logistics and supply chain industries and provide exceptional customer experiences. Coupa Software The supply management solutions offered by Coupa Software are hosted in the cloud and make use of machine learning and artificial intelligence to provide businesses with insights that can be used for data-driven decision-making.It assists businesses in tracking the performance of their supply chains compared to key performance indicators, identifying areas in which advancements can be made, and taking action to optimize their supply chain operations. Stord Stord a platform provider, offers a suite of software solutions that improve supply chain management for businesses. Its warehousing, transport, and inventory management solutions are integrated into a single platform. As a result, Stord offers companies greater visibility and control over their supply chains, allowing them to make more informed decisions and optimize operations by combining these functions into a single platform. Roambee Roambee is an artificial intelligence (AI)-powered platform that provides improved supply chain and visibility solutions for real-time, on-demand, and end-to-end data. Using cloud data analytics and automation, it assists in monitoring shipments, inventories, and returnable assets to provide dependable and responsive monitoring solutions. The result is a return on investment (ROI) of 4X or more on the supply chain assets by optimizing inventory levels and utilization. FlowSpace FlowSpace offers cloud-based supply chain solutions. With an internet connection, businesses can access real-time inventory, orders, and shipments from anywhere. Its solutions optimize inventory and demand fulfillment with machine learning and predictive analytics. In addition, IoT sensors and beacons provide accurate warehouse operations data for the company. FlowSpace uses cutting-edge technology to provide efficient and effective supply chain solutions. OPTEL Group OPTEL Group's cutting-edge traceability solutions help businesses optimize their supply chain. These solutions permit businesses to track their products and materials throughout the supply chain, from production to distribution. It's traceability solutions provide businesses with real-time visibility into their supply chain operations by utilizing advanced data capture technologies such as barcode scanning, RFID, and serialization. This allows them to identify potential bottlenecks, optimize workflows, and decrease waste and inefficiency. Blue Ridge Blue Ridge,a provider of cloud-based supply chain solutions, has developed a suite of solutions that make use of machine learning and artificial intelligence to improve the accuracy of forecasts, reduce the costs associated with inventory, and increase company's profitability. It does this by providing businesses with flexible and scalable solutions, as well as ones that can be adapted to meet the particular requirements of each business. GMDH Streamline GMDH Streamline makes use of complex algorithms to perform data analysis and provide insights that, when implemented in B2B logistics operations, can lead to increased efficiency and a reduction in costs. This software can analyze past sales data and make predictions about future demand patterns, which helps to ensure that the right products are always available for purchase. Because of this, there will be less of a need for excessive stockpiling, which can prevent the free flow of capital and raise the risk of stock obsolescence. Netstock Netstock's cloud-based solutions provide businesses the agility and responsiveness they need to stay competitive in the ever-changing business landscape. With its seamless integration with industry-leading ERPs, Netstock unlocks valuable ERP data and enables businesses to make informed decisions based on enhanced analytics. In addition, by leveraging Netstock's solutions, businesses can respond swiftly to supply and demand fluctuations, resulting in optimized logistics and efficient supply chain management. Solvoyo With Solvoyo's platform, businesses can optimize their supply chain performance, reduce inefficiencies, and achieve cost savings. In addition, the platform offers advanced scenario modeling and real-time analytics to help companies to make informed decisions and quickly adapt to changing market conditions. By leveraging Solvoyo's capabilities, businesses can achieve a competitive advantage and drive growth in the dynamic world of supply chain management. American Software, Inc. American Software provides logistics and supply chain companies with supply chain management software solutions. Its solutions including supply chain planning, warehouse management, transportation management, global trade management, and vendor inventory management are intended to assist businesses in optimizing their B2B logistics operations, increasing their efficiency, and lowering their expenses. In addition, it provides modern temperature control technology to ensure safe and efficient transport of temperature-sensitive goods in the supply chain. 6. Conclusion “The global supply chain management market size is expected to reach USD 37.4 billion at a CAGR of 11.3% by 2027." (Source - Grand View Research) The anticipated growth of the global supply chain management market presents businesses with opportunities to enhance their supply chain operations by implementing innovative technologies and strategies. The increase in market size indicates a growing demand for efficient supply chain management solutions that reduce costs, optimize efficiency, and improve customer satisfaction. Businesses can use AI, blockchain, and augmented reality to analyze real-time data, forecast demand, and streamline procurement. These technologies and strategies can give logistics and supply chain management businesses an edge in the increasingly competitive marketplace.

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Transportation

Top Certifications for Distribution & Warehousing Logistics Professionals

Article | April 26, 2023

Maintain a competitive advantage by effectively managing supply chain. Discover the potential opportunities and enhance the career in logistics with warehousing and distribution certificates. The rapidly changing and fiercely competitive business landscape necessitates that professionals must go an extra mile to maintain a leading edge and propel their careers forward. Taking the initiative to pursue warehousing and logistics certifications can significantly boost your career. By obtaining a recognized designation, you demonstrate a steadfast dedication to your profession, enhancing your appeal to potential employers. Furthermore, earning a respected certification can open doors to advancement opportunities and increase making potential within your current organization. Moreover, pursuing ongoing education offers rewards, keeping you engaged and ensuring you remain at the forefront of industry developments. 1. Supply Chain Warehousing Certificate Supply Chain Warehousing Certificate is a comprehensive program for individuals seeking expertise in warehousing and logistics. Developed by ASCM and Prologis, it covers essential topics such as inventory management, packaging, shipping, and sustainability in logistics. This self-paced course offers flexibility and can be accessed on mobile devices. Earning one of the exclusive warehousing and distribution certifications demonstrates your knowledge and expertise in managing inventory and helps you stand out in the competitive job market. Employers will recognize your ability to handle shipping processes, improve order fulfilment, and make informed transportation decisions. 2. SAP Extended Warehouse Management Training Enhance your expertise in warehousing management with this top-tier online certification course. Gain in-depth knowledge of extended warehouse management, including warehousing structures, expert data, and warehouse organization. This warehousing and distribution course includes techniques for processing received and shipping goods, slotting, replenishment methods, and physical inventory. Delivered through video and text-based modules, it provides comprehensive warehousing and distribution center operations training. In addition, this course will expand your career opportunities and help you excel in the dynamic field of warehousing management. 3. Storage and Distribution Certification Storage and Distribution Certification is a complete course that addresses the critical need for supply chain safety and integrity in today's complex logistics landscape. This supply chain warehousing certificate is focused on distribution and is designed for warehousing, logistics, and supply chain management professionals. The program covers supply chain visibility, risk management, and optimizing physical-flow networks. There are no specific eligibility criteria for this course, making it accessible to a wide range of individuals seeking to enhance their skills and knowledge. By obtaining this one amongst many warehousing certifications in this course , you'll be equipped with the expertise to mitigate supply chain vulnerabilities, improve operational resilience, and meet the evolving demands of the modern marketplace. 4. Certified International Warehouse and Inventory Manager The Certified International Warehouse & Inventory Manager certification offered by Blue Ocean Academy in Dubai and Abu Dhabi provides professionals with comprehensive training in warehouse management. Blue Ocean Academy, recognized as an industry leader in this field, offers the best warehouse and inventory management training courses. The Warehouse Management Certification Program focuses on the strategic role of warehousing within the broader context of supply chain management and logistics. Participants will gain knowledge and skills in the latest methods for storing and safeguarding high-value inventories and best practices for modern warehousing. The program also covers techniques to achieve accurate record-keeping and successful cycle counting, methods for conducting warehouse audits, and the operational and financial performance aspects of warehousing. 5. Warehouse Excellence Certification (WAREX) Developed by the Institute of Supply Chain Management (IoSCM), Warehouse Excellence Certification (WAREX) helps to elevate your warehousing career. This logistics warehousing and distribution program offers a range of qualifications catering to professionals at various stages of their logistics, warehousing, and distribution journeys. WAREX covers a broad spectrum of skills and knowledge, from entry-level to strategic management positions. Whether you're new to the industry or a seasoned professional, this certification equips you with the expertise to optimize warehouse operations, enhance inventory management, and drive overall supply chain efficiency. 6. Six Sigma Certification in Warehousing: Overview & Career Options Six Sigma Certification in warehousing is a specialized program that equips professionals with the tools and methodologies to optimize warehouse operations, eliminate defects, and achieve near-perfect efficiency levels of 99.997%. By applying Six Sigma processes, businesses can identify and solve warehouse problems, resulting in improved customer satisfaction, increased revenue, reduced errors, efficient inventory management, and enhanced overall profitability. With this warehouse certification program, you'll stand out in the job market with higher employability, salary potential, and opportunities with renowned companies like Amazon, Samsung, Boeing, FedEx, DHL, and UPS. 7. Certified International Warehouse & Inventory Manager This certificate in warehousing management is specifically designed to equip professionals with the necessary skills and knowledge to excel in the dynamic world of warehouse operations. This program covers a wide range of essential topics, from strategic warehouse management to inventory optimization and sustainable practices. Participants will learn about warehouse design, storage techniques, materials handling, inventory control, performance measurement, warehouse management systems, risk management, and sustainability. This warehousing and logistics certification is ideal for warehouse managers, logistics professionals, supply chain executives, and individuals seeking to enhance their expertise in warehouse operations. 8. WHSEOPSCERT - Warehouse Operations Certificate The Warehouse Operations Certificate program offers essential training to develop fundamental warehousing skills and gain certifications in material handling equipment. This program is crafted to enhance participants' employability within the warehousing and distribution industries. It covers various topics, including warehouse operations, supply chain fundamentals, order fulfillment, shipping concepts, and lift truck certification training. The courses provide a comprehensive understanding of warehouse functions, inventory management, storage procedures, supply chain principles, and problem-solving strategies. Upon completion, graduates will be equipped for entry-level positions such as Order Puller, Warehouse Technician, Logistics Analyst, and more. 9. JHSC Certification Part Two - Warehousing & Distribution The JHSC Certification Part Two - Warehousing & Distribution is an essential training program designed to equip participants with the knowledge and skills to recognize and control hazards within their warehousing and distribution workplaces. After completing both Part One and Part Two training, this certification is the final step in becoming a certified member of a Joint Health and Safety Committee (JHSC). Aligned with the Ministry of Labour's JHSC Certification Training Program Standard, this interactive 2-day course strengthens participants' understanding of the RACE process (Recognition, Assessment, Control, and Evaluation) for all workplace hazards. Delivered by experienced health and safety experts familiar with the industry, this training covers sector-specific risks such as MSDs, slips and falls, motor vehicle incidents, unguarded machinery, unsafe material handling, and hazardous chemicals. Completing this certification ensures compliance with legal requirements, empowers individuals to make informed decisions regarding workplace safety, and enhances overall hazard management in the warehousing and distribution sector. 10. Warehouse Distribution, Continuing Education Workforce Certificate Warehouse Distribution Continuing Education Workforce Certificate is a comprehensive training program to equip individuals with the necessary skills for higher-skilled, frontline material handling roles within the supply chain industry. Ideal for individuals seeking employment in various supply chain facilities, such as warehouses, distribution centers, and transporters, this program prepares students for different job positions, including forklift operators, logistics specialists, freight handlers, and customer support representatives. By completing this certificate, learners will not only gain essential knowledge in waste reduction, logistics security, and forklift safety, but they will also have the opportunity to obtain the Certified Logistics Associate (CLA) credential from the Manufacturing Skill Standards Council (MSSC) and other relevant certificates. This certification provides a concrete foundation for entry-level careers in the logistics field and offers individuals a competitive edge in the job market. Conclusion Logistics and supply chain management professionals thrive on the exhilarating pace of constant change. Each day brings fresh challenges, opportunities, and innovative tools that enhance tracking, analysis, forecasting, and more. By actively pursuing a logistics or supply chain certification and diligently fulfilling the required continuing education hours, ensure that you remain at the forefront of these exciting industry advancements. This commitment positions you to leverage the latest insights and technologies, allowing you to optimize and streamline your supply chains for maximum efficiency. As a result, you stay ahead of the curve and empower your organization to achieve peak performance and drive continued success. Embrace the transformative power of certifications and embark on a journey of growth and excellence in logistics and supply chain management.

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Warehousing and Distribution

Purchasing vs. Supply Chain Management software

Article | July 17, 2023

Purchasing software and supply chain management software are often mistaken for one another, but both have distinct functionalities. While purchasing software automates the procurement process, supply chain management software executes logistical transactions and manages supplier relationships. This report identifies the similarities and differences between the two software categories to help you understand which one is better suited to your needs. What is purchasing software? Purchasing software is an online tool that allows businesses to automate the process of procuring goods and services. It includes security compliance and reporting features. Purchasing solutions offer integrated tools for invoice approval, inventory control, asset management, customer service, and work order management. They help manage contracts, analyze spending, track sales deliveries, and monitor inventory levels. They also assist in identifying bottlenecks in the purchase process, such as functions that have high expenditure. Purchasing software offers invoice processing capabilities as well. Procurement professionals and accounting teams can use the tool to generate invoices, track invoice status, and monitor expenses via detailed reports. What is supply chain management software? Supply chain management software is a software platform that allows supply chain managers to automate the entire supply chain process—from acquiring raw materials to delivering the finished goods to consumers. The software provides tools for monitoring stock levels, including raw materials, and predicting future requirements based on the current inflow and outflow of inventory. Supply chain management tools manage material handling, order fulfillment, and information tracking for stakeholders such as manufacturers, suppliers, and transport and logistics providers. They also track the returns of damaged goods, process refunds and insurance claims, and provide planning and forecasting tools for supply chain professionals. What do they have in common? Purchasing is a crucial component of supply chain management. Together, these processes significantly contribute to an organization’s procurement cycle. Despite the functionality differences, both the software categories have a few features in common, including supplier management, order management, and forecasting. Which tool is right for you? The answer to this question depends on your use case. If you’re looking for a tool that majorly focuses on acquiring supplies, opt for a purchasing software solution, as it will help you streamline the procurement cycle, maintain purchase order accuracy, and monitor supplier activities. However, if you wish to manage your entire supply chain operations, including supplier, transportation, warehouse, and inventory management, then investing in a supply chain software solution would be the right choice.

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Supply Chain

How to Maximize Efficiency with Supply Chain Planning Systems?

Article | April 26, 2023

Automated supply chain planning maximizes efficiency and helps achieve long-term success by addressing challenges, highlighting the benefits, and offering insights to optimize business performance. Contents 1 Supply Chain Planning System Efficiency Maximization 2 Key Steps of Supply Chain Planning to Boost Efficiency 2.1 Implement Advanced Analytics Tools 2.2 Streamline Communication and Collaboration 2.3 Automate Processes 2.4 Consistency in Performance Improvement 3 Overcoming Major Challenges in the Process to Maximize Efficiency 3.1 Resistance to Change 3.2 Legacy Systems and Siloed Data 3.3 Inadequate Funding 4 Conclusion 1 Supply Chain Planning System Efficiency Maximization To compete and succeed in an ongoing complex and dynamic global market, companies must maximize the efficiency of their supply chain planning systems, which help manage the flow of goods and services from suppliers to customers, optimize resources and information to meet customer demands and minimize costs and risks. An adequate supply chain planning system can increase customer satisfaction, profitability, agility, and risk management. Moreover, by reducing costs, increasing productivity, and enhancing responsiveness to market demands, maximizing efficiency can help businesses remain competitive. As a result, businesses can gain a substantial competitive edge and position the organization for long-term success by optimizing their supply chain planning systems. 2 Key Steps of Supply Chain Planning to Boost Efficiency Businesses can significantly boost efficiency in their supply chain planning by implementing advanced analytics tools, streamlining communication and collaboration, automating processes, and ensuring consistency in performance improvement. 2.1 Implement Advanced Analytics Tools Implementing advanced analytics in supply chain planning is key to improve supply chain efficiency. Advanced analytics tools, including demand forecasting, production planning and inventory management, can help organizations leverage large volumes of data to extract insights that enable better decision-making. The insights can be used to optimize production planning, reducing costs and increasing efficiency. In addition, it also enables businesses to detect and respond to supply chain disruptions on operations. 2.2 Streamline Communication and Collaboration Managing and streamlining communication becomes essential for supply chain businesses, as it leads to greater agility and enables pipelines to adapt to changes in organizational structures. Leveraging cloud-based communication platforms, video conferencing, and collaboration tools enable real-time information sharing and collaboration across different teams and stakeholders. By enhancing communication and collaboration, businesses can better align their supply chain objectives, reduce communication gaps, and enhance decision-making. 2.3 Automate Processes The integration of technologies such as order processing, inventory management, and shipment tracking under warehouse automation and logistics automation produces a vast amount of data, making it challenging for businesses to process data manually. To enhance efficiency, automating supply chain planning processes has become essential. Automating the process has eliminated multitasking, including managing goods flow, tracking road progress, and ensuring safe delivery, which was previously required in the manual process. By automating processes, supply chain management can be streamlined, leading to reduced lead times, minimized costs, and improved efficiency. 2.4 Consistency in Performance Improvement Improving the supply chain is not a one-time fix, but a process that must be reviewed and optimized frequently. By implementing technology, businesses can continuously collect and analyze warehouse inventory management performance to identify areas for further efficiency gains and improved order accuracy. In addition, establishing a framework for continuous optimization involves regular performance reviews, feedback mechanisms, and benchmarking against industry best practices to help identify and address inefficiencies. 3 Overcoming Major Challenges in the Process to Maximize Efficiency 3.1 Resistance to Change Supply chain planning systems are hindered by change resistance. Employees may resist change who are comfortable with the status quo and adopt new technologies and processes less often. Organizations need a comprehensive change management plan to address stakeholder engagement, communication, and training. Implementing a change management plan starts with identifying the key stakeholders and involving them in planning to gain their buy-in and support for the changes, implementing the process of the changes using different channels to reach all stakeholders and in addition, developing training programs to prepare employees for the changes and enable them to use new technologies and processes effectively. 3.2 Legacy Systems and Silos Data Data silos and a lack of supply chain visibility are two problems that can arise when legacy systems and data are used. It also adds roadblocks in maximizing efficiency through supply chain planning software. Investing in older systems makes it challenging to gain a comprehensive view of the supply chain and informed decisions making. In addition, the systems are non-compatible with modern technology and data is stored in disconnected systems. With the help of an integrated system, all relevant information can be collected in one place, streamlining monitoring and decision-making. A data governance policy should be implemented to guarantee data quality and uniformity across all platforms. Data management, data storage, data sharing, regular monitoring and reporting on data quality are all essential components of this policy. 3.3 Inadequate Funding Insufficient funding can affect supply chain planning system efficiency; with budget constraints, organizations may struggle to invest in new technologies, hire skilled workers, or improve processes. Thus, the supply chain planning system may become obsolete, increasing costs, lead times, and customer dissatisfaction. To overcome the challenge of inadequate funding in supply chain planning, organizations must prioritize funding and strategically allocate resources by identifying the areas that require the most investment. Exploring alternative funding sources, such as grants and partnerships, can supplement existing funding and enable organizations to invest in vital initiatives that may not have been possible with limited resources. In addition, cost-cutting measures, such as process optimization and automation, can help to stretch existing funds and boost productivity. 4 Conclusion The supply chain planning system will continue to play a critical role in maximizing efficiency to revolutionize the supply chain professionals leverage emerging technologies such as AI, ML, and blockchain; understanding the process, identifying the challenges and overcoming them using the right strategies helps businesses in effective supply chain planning systems, gain a competitive advantage, improve supply chain performance and position themselves for long-term success. Furthermore, adopting a data-driven approach and a culture of continuous improvement in supply chain management planning can help organizations plan according to the future of supply chain and compete in the ever-changing global market.

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Spotlight

Scan Global Logistics

Scan Global Logistics is a Nordic based full-service global freight forwarding provider with nearly 800 employees working out of 42 offices in 19 countries, specialized in complex logistics solutions.

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Freight, Supply Chain

Kuehne+Nagel pioneers carbon insetting for electric trucks to accelerate fleet electrification

Kuehne+Nagel | January 08, 2024

The new year starts with electrifying news as Kuehne+Nagel announces its Book & Claim insetting solution for electric vehicles. This makes Kuehne+Nagel the first logistics service provider to launch this solution, which previously was limited to low-emission fuels. Implementing decarbonisation solutions and helping customers achieve their sustainability goals is a key component of Kuehne+Nagel’s Roadmap 2026 Living ESG cornerstone. Developing Book & Claim insetting solutions for road freight was a strategic priority for Kuehne+Nagel. Last October, it launched an insetting solution for HVO—now followed by electric vehicles. The first-of-its-kind solution has been tested and validated in cooperation with leading external stakeholders. Customers who use Kuehne+Nagel’s road transport services can now ‘claim’ the carbon reductions of electric trucks when it is not possible to physically move their goods on these vehicles. Reasons for that could be insufficient charging infrastructure or a limited driving range and payload. The solution helps to bridge those challenges which today still limit the deployment of electric trucks. “We see battery-Electric Vehicles (BEVs) as the future to reduce emissions in road freight. Carbon insetting supports the scale-up of low-emission solutions like BEVs and helps to reduce the premium that customers pay for these solutions, thereby supporting the decarbonisation of road transport,” says Hansjörg Rodi, Member of the Management Board at Kuehne+Nagel International AG, responsible for Road Logistics. For now, only Kuehne+Nagel’s owned BEVs are part of the Book & Claim offer to keep full control and transparency over the accuracy of the data that is used in the calculations. However, the team aims to expand the solution to BEVs operated by its partners so that it can support them in their fleet electrification journeys too. “Purchasing electric trucks can be a heavy financial burden, especially for smaller carriers. Including carriers in our solution requires further complex developments in the accounting methodology, but it would help them to finance their transition. This is our next priority,” concludes Rodi.

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Supply Chain

Ferguson and Trimble Team Up to Digitalize Construction Supply Chain

Trimble Inc | November 08, 2023

Ferguson joins Trimble Supplier Xchange, streamlining the construction supply chain. Trimble's Supplier Xchange handles 10,000+ digital connections, 18B in monthly quotes. This integration automates pricing info to purchase orders, reducing errors and streamlining workflows. Trimble, a leading technology, software, and services solutions provider for the architecture, engineering, and construction (AEC) industry, and Ferguson have recently announced a significant development in the construction supply chain. Ferguson locations nationwide have officially joined the Trimble Supplier Xchange digital pricing and procurement network. This development marks a pivotal step and further digitalizes and streamlines construction supply chain operations, benefiting both mechanical and commercial customers. Furthermore, it enhances efficiency between construction teams and their most crucial business partners. Trimble's Supplier Xchange network currently facilitates over 10,000 digital connections between specialty subcontractors and their preferred suppliers. It handles an impressive average of 130,000 quote requests every month, with an average total value of USD 18 billion per month. The integration between Ferguson and Supplier Xchange enables contractors to access up-to-date, contracted pricing information and seamlessly convert it into a purchase order (PO). This PO flows directly into the contractor's Enterprise Resource Planning (ERP) system, ensuring that the order is placed and financially accounted for in the ERP system without delay. This streamlined process significantly reduces the time required and minimizes errors typically associated with manual data entry, thanks to the automatic synchronization of the purchase order. By becoming a part of the Supplier Xchange network, Ferguson, a prominent commercial mechanical distributor in the United States, is proactively addressing the common pain points faced by contractors in their day-to-day workflows. Tom Sullivan, Commercial Construction Services and Technology Director at Ferguson highlighted that prioritizing digital connections with their customers was of utmost importance. He explained that as their customers are increasingly looking for ways to cut costs and enhance efficiency, accuracy, and timeliness, Supplier Xchange would empower them to offer real-time customer-specific information. This would effectively reduce the manual processes and time needed in the workflows related to estimating, Virtual Design and Construction (VDC), purchasing, project management, and accounting. The official announcement took place at Trimble Dimensions 2023, where both Ferguson and Trimble are showcasing the Supplier Xchange network. Trimble Construction Management Solutions' Vice President and General Manager Lawrence Smith emphasized that it had never been more crucial to integrate technology solutions to enhance the speed, accuracy, and seamlessness of information sharing across the construction supply chain. He stated that the data collaboration between Ferguson and Trimble was delivering increased efficiency, precision, and swiftness in their customers' workflows, encompassing estimating, procurement, purchasing, accounting, and project management.

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Transportation

ACERTUS Unveils New Transportation Management System for Auto Shippers

ACERTUS | November 07, 2023

ACERTUS, a leading automotive logistics-as-a-service platform, has unveiled its new Transportation Management System (TMS). This cutting-edge system grants vehicle shippers unparalleled visibility into their operations, featuring real-time GPS tracking, advanced digital inspection data, automated reporting, and customized data visualization. By harnessing the power of machine learning and seamless connectivity with ACERTUS' digitally-enabled transport network, this platform successfully addresses a long-standing challenge within the vehicle shipping process—namely, the lack of transparency regarding asset location as it traverses the supply chain. Trent Broberg, the Chief Executive Officer at ACERTUS, remarked that modern-day technology has made it extremely easy to track products ordered online during the delivery process. However, there still existed substantial blind spots when it came to shipping cars. In this context, he explained that their new Transportation Management System is driving the industry forward by providing shippers with real-time vehicle visibility, modernizing the process, and eliminating guesswork. The TMS connects shippers with the largest multimodal transport network of carriers and drive-away drivers in North America. It simplifies and streamlines auto shipping, offering instant quotes, single and multi-VIN ordering, standard and expedited shipping rates, and API connectivity for seamless integration with existing operating systems. This release represents ACERTUS' ongoing commitment to delivering advanced, proprietary products that enhance automotive supply chain management. About ACERTUS ACERTUS is a leading omnichannel automotive logistics as a service platform that provides integrated end-to-end solutions for vehicle lifecycle management. By placing a strong emphasis on technology and innovation, ACERTUS offers a comprehensive suite of services, including vehicle storage, transport, maintenance, registration, title, care & maintenance, repossession, freight transport and compliance services, among others. The company consolidates these services under one roof, thereby significantly enhancing efficiency and reliability for its customers throughout the entire vehicle journey.

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Freight, Supply Chain

Kuehne+Nagel pioneers carbon insetting for electric trucks to accelerate fleet electrification

Kuehne+Nagel | January 08, 2024

The new year starts with electrifying news as Kuehne+Nagel announces its Book & Claim insetting solution for electric vehicles. This makes Kuehne+Nagel the first logistics service provider to launch this solution, which previously was limited to low-emission fuels. Implementing decarbonisation solutions and helping customers achieve their sustainability goals is a key component of Kuehne+Nagel’s Roadmap 2026 Living ESG cornerstone. Developing Book & Claim insetting solutions for road freight was a strategic priority for Kuehne+Nagel. Last October, it launched an insetting solution for HVO—now followed by electric vehicles. The first-of-its-kind solution has been tested and validated in cooperation with leading external stakeholders. Customers who use Kuehne+Nagel’s road transport services can now ‘claim’ the carbon reductions of electric trucks when it is not possible to physically move their goods on these vehicles. Reasons for that could be insufficient charging infrastructure or a limited driving range and payload. The solution helps to bridge those challenges which today still limit the deployment of electric trucks. “We see battery-Electric Vehicles (BEVs) as the future to reduce emissions in road freight. Carbon insetting supports the scale-up of low-emission solutions like BEVs and helps to reduce the premium that customers pay for these solutions, thereby supporting the decarbonisation of road transport,” says Hansjörg Rodi, Member of the Management Board at Kuehne+Nagel International AG, responsible for Road Logistics. For now, only Kuehne+Nagel’s owned BEVs are part of the Book & Claim offer to keep full control and transparency over the accuracy of the data that is used in the calculations. However, the team aims to expand the solution to BEVs operated by its partners so that it can support them in their fleet electrification journeys too. “Purchasing electric trucks can be a heavy financial burden, especially for smaller carriers. Including carriers in our solution requires further complex developments in the accounting methodology, but it would help them to finance their transition. This is our next priority,” concludes Rodi.

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Supply Chain

Ferguson and Trimble Team Up to Digitalize Construction Supply Chain

Trimble Inc | November 08, 2023

Ferguson joins Trimble Supplier Xchange, streamlining the construction supply chain. Trimble's Supplier Xchange handles 10,000+ digital connections, 18B in monthly quotes. This integration automates pricing info to purchase orders, reducing errors and streamlining workflows. Trimble, a leading technology, software, and services solutions provider for the architecture, engineering, and construction (AEC) industry, and Ferguson have recently announced a significant development in the construction supply chain. Ferguson locations nationwide have officially joined the Trimble Supplier Xchange digital pricing and procurement network. This development marks a pivotal step and further digitalizes and streamlines construction supply chain operations, benefiting both mechanical and commercial customers. Furthermore, it enhances efficiency between construction teams and their most crucial business partners. Trimble's Supplier Xchange network currently facilitates over 10,000 digital connections between specialty subcontractors and their preferred suppliers. It handles an impressive average of 130,000 quote requests every month, with an average total value of USD 18 billion per month. The integration between Ferguson and Supplier Xchange enables contractors to access up-to-date, contracted pricing information and seamlessly convert it into a purchase order (PO). This PO flows directly into the contractor's Enterprise Resource Planning (ERP) system, ensuring that the order is placed and financially accounted for in the ERP system without delay. This streamlined process significantly reduces the time required and minimizes errors typically associated with manual data entry, thanks to the automatic synchronization of the purchase order. By becoming a part of the Supplier Xchange network, Ferguson, a prominent commercial mechanical distributor in the United States, is proactively addressing the common pain points faced by contractors in their day-to-day workflows. Tom Sullivan, Commercial Construction Services and Technology Director at Ferguson highlighted that prioritizing digital connections with their customers was of utmost importance. He explained that as their customers are increasingly looking for ways to cut costs and enhance efficiency, accuracy, and timeliness, Supplier Xchange would empower them to offer real-time customer-specific information. This would effectively reduce the manual processes and time needed in the workflows related to estimating, Virtual Design and Construction (VDC), purchasing, project management, and accounting. The official announcement took place at Trimble Dimensions 2023, where both Ferguson and Trimble are showcasing the Supplier Xchange network. Trimble Construction Management Solutions' Vice President and General Manager Lawrence Smith emphasized that it had never been more crucial to integrate technology solutions to enhance the speed, accuracy, and seamlessness of information sharing across the construction supply chain. He stated that the data collaboration between Ferguson and Trimble was delivering increased efficiency, precision, and swiftness in their customers' workflows, encompassing estimating, procurement, purchasing, accounting, and project management.

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Transportation

ACERTUS Unveils New Transportation Management System for Auto Shippers

ACERTUS | November 07, 2023

ACERTUS, a leading automotive logistics-as-a-service platform, has unveiled its new Transportation Management System (TMS). This cutting-edge system grants vehicle shippers unparalleled visibility into their operations, featuring real-time GPS tracking, advanced digital inspection data, automated reporting, and customized data visualization. By harnessing the power of machine learning and seamless connectivity with ACERTUS' digitally-enabled transport network, this platform successfully addresses a long-standing challenge within the vehicle shipping process—namely, the lack of transparency regarding asset location as it traverses the supply chain. Trent Broberg, the Chief Executive Officer at ACERTUS, remarked that modern-day technology has made it extremely easy to track products ordered online during the delivery process. However, there still existed substantial blind spots when it came to shipping cars. In this context, he explained that their new Transportation Management System is driving the industry forward by providing shippers with real-time vehicle visibility, modernizing the process, and eliminating guesswork. The TMS connects shippers with the largest multimodal transport network of carriers and drive-away drivers in North America. It simplifies and streamlines auto shipping, offering instant quotes, single and multi-VIN ordering, standard and expedited shipping rates, and API connectivity for seamless integration with existing operating systems. This release represents ACERTUS' ongoing commitment to delivering advanced, proprietary products that enhance automotive supply chain management. About ACERTUS ACERTUS is a leading omnichannel automotive logistics as a service platform that provides integrated end-to-end solutions for vehicle lifecycle management. By placing a strong emphasis on technology and innovation, ACERTUS offers a comprehensive suite of services, including vehicle storage, transport, maintenance, registration, title, care & maintenance, repossession, freight transport and compliance services, among others. The company consolidates these services under one roof, thereby significantly enhancing efficiency and reliability for its customers throughout the entire vehicle journey.

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