Logistics Outsourcing: A Ropewalk for Balancing Logistics Performance and Control

April 6, 2015

This paper analyzes the relationships between a firm and its logistics provider to suggest a framework for efficient management of alliance between the two parties. Firstly, a framework is suggested to evaluate which areas of logistics a firm must outsource depending upon the importance of that function in a firm’s business model and industry’s competitiveness of that function. Then we analyze what functions companies outsource ranging from transportation to strategic decision making. Further, problems that arise during outsourcing are analyzed. Then a framework is discussed which establishes step by step how a company must approach outsourcing decision by having a strategic vision, choosing outsourcing function and mode of relationship carefully, the need of key performance indicators, implementation strategy and exit plan to efficiently manage balance between performance and control.

Spotlight

China Ocean Shipping Company Co.

COSCO SHIPPING Lines Co., Ltd (hereinafter referred to as COSCO SHIPPING Lines), headquartered in Shanghai, is an enterprise specially engaged in international and domestic container shipping and related services. Its predecessor is the former COSCO Container Lines Co., Ltd established on Nov. 11, 1997.

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