Thinking Holiday Peak Season? Don’t Forget Reverse Logistics

Holiday peak season doesn’t come to an end when the presents are unwrapped. For retailers, January and February mean holiday hangover. With a rise in orders comes a rise in returns – so much so that UPS has launched a “National Returns Day” in early January. On Jan. 3 2018, the carrier delivered 1.4 million returns, an 8% uptick from the prior year.

Spotlight

RELEX Solutions

RELEX Solutions helps retailers and consumer brands drive profitable growth across all sales and distribution channels by maximizing customer satisfaction and minimizing operative costs. Our market-leading, unified supply chain and retail planning platform helps retailers and consumer goods companies align and optimize demand, merchandise, supply chain, and operations planning across the end-to-end value chain.

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Supply Chain

Drive Insights from Upcoming Warehousing Conferences and Events

Article | August 17, 2023

Discover future trends & innovations at upcoming warehousing conferences and events. Explore technologies, growth opportunities and networking possibilities to improve the supply chain operations. Warehousing and distribution play crucial roles in the logistics industry. To enhance the expertise and gain a competitive edge, professionals must attend logistics conferences in 2023, including the supply chain management and warehousing conferences and events. These gatherings offer a platform for industry leaders to exchange ideas, learn from experts, and explore the latest advancements. The following warehousing conferences and events will provide tailored discussions on warehouse optimization, inventory management, and process improvement. 1. ASCM Connect 2023: Europe June 27-28, 2023 | Brussels (Belgium) ASCM CONNECT 2023: Europe, held at DoubleTree by Hilton Brussels City, is a must-attend event for supply chain professionals. This networking opportunity will offer educational sessions, trending topics, and valuable insights from industry leaders like Matteo Coppola (Integrated Business Planning Director Kellogg), Hans Ehm (Senior Principal Engineer Supply Chain and Head of Supply Chain Innovations Infineon), Juliana Hsuan (Professor, Operations Management and Supply Chain Management Copenhagen Business School), and more. Logistics and supply chain industry leaders will benefit from the event by gaining knowledge on supply chain management trends and innovations. One of this logistics events further equips professionals with the tools to streamline operations, improve efficiency, and reduce costs. 2. Innovation and Industrial Logistics (ICIIL 2023) August 25-27, 2023 | Tapi (Macao) The 9th International Conference on Innovation and Industrial Logistics (ICIIL 2023) is an exclusive supply chain conference for logistics and warehouse management industry leaders. The conference will include topics like purchasing, supply chain management, transportation, and warehouse optimization. This warehouse event will offer valuable insights into the latest trends and advancements. Professionals will be able to network with experts and peers, fostering collaboration and partnerships. Attending ICIIL 2023, held at the Macau University of Science and Technology, will enable attendees to enhance their expertise, optimize operations, and stay ahead in the dynamic supply chain and logistics industry. 3. ASCM Connect 2023: North America September 11-13, 2023 | Louisville (Kentucky) An indispensable supply chain event for logistics industry leaders will have 120+ speakers, 70+ education sessions, and eight innovation labs. This premier event will offer a comprehensive program with thought-provoking insights, hands-on workshops, and networking opportunities. Keynotes by influential figures such as John J. Sullivan (Former United States Ambassador to Russia (2020-2022)), Elliott Harris (United Nations Chief Economist), and Amanda Manna (Futurist and Vice President, Singularity University) will further enhance the experience. Attending ASCM CONNECT 2023 will enable professionals to stay ahead in the dynamic supply chain industry and encourage them to enlarge their network with people having different ideas from the industry to improve business operations. 4. Automotive Logistics and Supply Chain September 26-28 2023 | Dearborn (Michigan) A pivotal event for the supply chain and logistics industry, Automotive Logistics & Supply Chain Global will offer the opportunity to regain control and confidence in North America's automotive supply chain after years of crisis. It will explore the impact of policies on supply chain operations and emphasize the importance of building diverse and inclusive teams. Key speakers include Renee Wawrzynski (Executive Director of Global Logistics at General Motors), Chris Styles (Vice President of Logistics at Lucid Motors), and Oliver Bilstein(Vice-President Production Control, Logistics, and Material Control. BMW Manufacturing Co.), and others will share valuable insights. In addition, this warehouse conference event will be equipping professionals to navigate the challenges of a rapidly changing industry. 5. LogiPharma October 04-06, 2023| Boston (Massachusetts) This event for pharma, biotech, and medtech supply chain executives in North America, has been a beacon of innovation and best practices since its inception in 2002. From a network monitoring expert's perspective, attending LogiPharma offers industry leaders in the supply chain and logistics industry an unparalleled opportunity to stay ahead of the curve. By bringing together supply chain leaders from the manufacturing and distribution sectors, LogiPharma will promote collaboration and enhance supply chain management effectiveness. Attending this logistics and pharmacy conference will enable executives to be updated with industry trends and build vital relationships through interactive sessions and workshops by key speakers like Samir Gami (Sr. Director of Advanced Customer Capabilities Johnson & Johnson - Janssen), Ed Ram (Sr. Director, Supply Chain Sagent Pharmaceuticals), David Sokoloff (Director, Global Logistics & Materials Management Novavax), and more. Prepare to transform the business and build a resilient supply chain in the dynamic pharmaceutical industry. 6. Logistics Technology USA 2023 November 1-2, 2023 | Dallas (Texas) To foster growth and disruption in the logistics industry, Logistics Technology USA is the premier event where logistics technology innovators gather. This warehouse management conference will offer logistics service providers the opportunity to experiment, break barriers, and create the future of logistics. With a focus on cutting-edge technologies like machine learning, drones, robotics, and artificial intelligence, attendees can gain valuable insights to enhance their businesses. Key speakers will share their expertise, including Pritha Mehra (Chief Information Officer and Executive Vice President of USPS), Ben Cubitt (Senior Vice President of Procurement and Engineering Uber Freight), Geoff Kelley, and others. Further, the conference will offer valuable sponsorship opportunities to get your brand in front of prospects and clients who can transform your business. The networking sessions also facilitate meaningful connections, helping kickstart sales cycles and accelerate business development efforts. 7. 7th Annual European Supply Chain Management Summit November 07-08, 2023 | Las Vegas (US) The European Supply Chain Management Strategies Summit is a leading supply chain conference that will offer senior leadership case studies and solutions. This event's primary focus will be to improve logistics and inventory management, implement IoT and new technologies, enhance supplier collaboration and transparency, and mitigate process risks. Additionally, the event is CPD accredited, ensuring the best opportunities for professional development. The event will also be enriched with inputs from the following key speakers, including Angelo Dalporto, a renowned expert in logistics and inventory management, Damodar Hegde, an authority on implementing IoT and new technologies, Leon van der Merwe, a specialist in supplier collaboration and transparency, Luke Kerr, a seasoned professional in risk mitigation strategies, and Sebastian Sołtys, an expert in workforce leadership and engagement. Their valuable perspectives and knowledge will help improve the supply chain warehousing and distribution strategies. 8. Future Supply Chain November 28-29, 2023 | Torrey Pines (California) Unlock the secrets to achieving total visibility in your supply chain at the upcoming digital supply chain event. With a staggering 69% companies lacking complete transparency, this event is a must-attend for supply chain and logistics industry leaders. The event will provide practical insights from end-user case studies and guide how to implement transformative technologies to propel the supply chain forward. The event will also boast an impressive lineup of key speakers, including Dave Campbell (Associate Director of Supply Chain Transformation, Proposals, & Comms), Sree Duggineni (Executive Director, Supply Chain Operations), Imara Charles (Vice President, Process and Digital Excellence), Marcus Handy (Director of Supply Chain and Operations), Ivy Huynh (Head of Logistics, Supply Chain), Reginald Mingot Blanc (Vice President of Operations & Integrated Supply Chain), Alexandra Garyn (Senior Director of Supply Chain Management), and Hari Perumal (Chief Supply Chain Officer). 9. The Global Destination for Logistics and Supply Chain Innovation February 05-07, 2024 | Caesars Forum (Las Vegas) Experience the future of logistics at Manifest, the premier gathering that will unite Fortune 500 global supply chain executives, logistics service providers, innovators, and investors in Las Vegas. This exclusive event will showcase the latest advancements in logistics tech and end-to-end supply chain practices that will help shape the industry's landscape. Supply chain and logistics experts will have unprecedented access to industry leaders and thought-provoking sessions that will provide valuable insights into emerging trends and strategic opportunities. Key speakers include Zane Adams (Co-Founder of EVP Strategy and Development FedUp Foods PBC), Moid Alwy (Chief Supply Chain Officer at EVP), Ian Arthurs (CEO & Founder at Circular.co), Andy Bair (Founding Partner at Sway Ventures), Amiee Bayer-Thomas (Chief Supply Chain Officer at Ulta Beauty), and Stephanie Benedetto (CEO & Founder of Queen of Raw). 10. IWLA Convention & Expo 2024 April 21-23, 2024 | Orlando (Florida) The 2024 IWLA Convention & Expo is an event for warehousing leaders of North America's logistics and supply chain industry. This supply chain convention will offer a unique opportunity to connect, learn, and network with fellow logistics leaders. Whether you're a first-time attendee or a returning participant, the convention promises valuable experiences and connections that can enhance one's profession in the warehousing industry. Joining this event will provide insights into the latest trends and best practices and foster new relationships and a wealth of ideas to drive warehouse logistics operations forward. In addition, this premier gathering of warehouse industry professionals will also emphasize the solutions and experiences of the key speakers from the industry. Key Takeaway Attending logistics conferences such as the supply chain management conferences and warehousing conferences & events in 2023 is essential for professionals in the logistics industry. These events offer valuable opportunities to exchange knowledge, learn from experts, and explore the latest advancements in supply chain management and warehousing practices. Professionals will be able to optimize their supply chains, enhance warehouse operations, and gain a competitive edge in the dynamic business landscape by participating in these gatherings. Drive business success by leveraging the techniques and networking opportunities, these industry-leading events provide.

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Transportation

Ultimate guide to warehouse logistics: Enhance organization, movement, and management

Article | April 26, 2023

Warehouse logistics is the heart of any supply chain operation, assimilating and dispatching goods to ensure availability and timely delivery. With more consumers turning to e-commerce, it’s important for businesses of all sizes to bolster the supply chain to handle the e-commerce business model. According to research conducted by BigCommerce, the top three factors that influence consumers’ online purchasing decisions are convenience, cost and free shipping. In fact, the National Retail Federation (NRF) found that 75% of consumers expect delivery to be free even for orders under $50.

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Warehousing and Distribution

3 Ways to Benchmark to Boost Supply Chain Performance

Article | July 11, 2023

You might be wondering what the benefits are of benchmarking. Well, imagine you are training for a 100 metre sprint in your district. What would be the key number, or metric that you would need to know? It would, of course, be what the winning time was when this race was last run in your district. Without that information, you don’t know what you’re trying to target. It would be impossible to know if you’ll have any chance at all of winning the race. It’s exactly the same in business. If, for example, you are concerned about the pick rates in your warehouse, or your transport costs, or your inventory accuracy, benchmarking can help you because it can show you exactly where your performance is compared to others in your industry. A few years ago, I was working with an automotive parts business. They had a little issue with their picking productivity in the warehouse. They wondered how good it was, whether they could improve it. They actually thought it was okay. We looked at the figures and compared them with other businesses. This helped us realise that their picking productivity should be three times better than it was. And believe it or not, over a few months they did begin to improve their productivity. Why? Because benchmarking opened their eyes to the fact that they were at a level quite far below others in the industry. That’s the beauty of benchmarking. Until you know what others are doing, you can’t be sure how good your performance is. If you’ve never tried benchmarking, there are three ways you could do it. 1. Informal Benchmarking This exercise would involve you measuring particular functions or aspects of your business and comparing that against other parts of your business. Let’s say you have a warehouse operating in one city and another operating in another city. You might start to measure the same metrics and see which one is performing better. You might know other people in the industry who are also operating warehouses so you might agree to share some data with them. This is probably the easiest way to start off, but it has some downsides: You’re only measuring against a very small sample size. If all of you in the pool are not that good, how would you know what good is? You have to make sure that the businesses are similar and you are measuring things in exactly the same way. It’s very important in benchmarking to have a standard way of applying the metric. 2. Formal Benchmarking This can work for much larger businesses. Perhaps you have operations in many different countries. You could agree a formal structure for how you are going to measure performance. You could do monthly or quarterly benchmarks with all the parts of your international organisation. You could learn from each other and share best practice. This method is okay but you’re not getting access to a very large pool of results to measure yourself against. You will find that companies are very reluctant to give out benchmarking data. You might also be operating in an environment where the performance is quite low right across the business. 3. Hire a Professional Benchmarking Firm This is the ultimate way to do it, although there are not a lot of professional benchmarking firms such as ours around. If you do manage to find one, you will quickly realise that there are significant benefits to be had by bringing in the professionals: The metrics are put together in exactly the same way: When we do a benchmarking exercise for our consulting clients, we go through a very robust data-gathering process and then make sure all the costs, for example, are in the same buckets as everyone else’s in the database. You gain access to a big pool of results: Professionals have measured hundreds, if not thousands, of companies. This enables you to say, ‘Our company is this size, it operates in this industry, these are the characteristics of our supply chain, who else in that pool of results is like us? We want to be measured against them.” It’s no good measuring the performance of a grocery retailer, for example, against an industrial product supplier. They have different supply chains. You need to be measuring like with like.

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Warehouse layout optimization tips to increase production

Article | October 15, 2020

Labor costs, on an average, constitute more than 65% of the expenses for a warehouse. It is a best practice to review the operation of your warehouse before implementing automation, but it also has a significant impact on production and operational efficiency. The processes in a disarrayed warehouse cannot easily be automated as automation heavily relies on warehouse layout optimization, as well as standardized processes and procedures.

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Spotlight

RELEX Solutions

RELEX Solutions helps retailers and consumer brands drive profitable growth across all sales and distribution channels by maximizing customer satisfaction and minimizing operative costs. Our market-leading, unified supply chain and retail planning platform helps retailers and consumer goods companies align and optimize demand, merchandise, supply chain, and operations planning across the end-to-end value chain.

Related News

Online Holiday Shopping Expected to Logjam Delivery

Transport Topics | December 10, 2018

Delivery companies are warning shoppers to send holiday gifts and make online purchases within the next 10 days as a record number of packages are expected to be delivered. The U.S. Postal Service, UPS Inc. and FedEx Corp. have taken extra steps to ensure timely delivery of billions of packages this holiday season, including adding staff, infrastructure and pop-up locations. “This is our season. We’ve been doing it for more than 240 years, so we’re prepared. We prepare all year long,” said Karen Oberkrom, Dayton-area customer relation coordinator with USPS. The Postal Service expects to deliver more than 16 billion pieces of mail during the holidays, including 900 million packages. To handle the influx, it has expanded retail hours, added 8,000 new vehicles to its fleet, expanded operational capacity with new equipment, hired seasonal staff and enhanced package processing systems to handle 25,000 packages per hour.

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Online Holiday Shopping Expected to Logjam Delivery

Transport Topics | December 10, 2018

Delivery companies are warning shoppers to send holiday gifts and make online purchases within the next 10 days as a record number of packages are expected to be delivered. The U.S. Postal Service, UPS Inc. and FedEx Corp. have taken extra steps to ensure timely delivery of billions of packages this holiday season, including adding staff, infrastructure and pop-up locations. “This is our season. We’ve been doing it for more than 240 years, so we’re prepared. We prepare all year long,” said Karen Oberkrom, Dayton-area customer relation coordinator with USPS. The Postal Service expects to deliver more than 16 billion pieces of mail during the holidays, including 900 million packages. To handle the influx, it has expanded retail hours, added 8,000 new vehicles to its fleet, expanded operational capacity with new equipment, hired seasonal staff and enhanced package processing systems to handle 25,000 packages per hour.

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Events