MANAGING AIRLINE CUSTOMER EXPERIENCE

whitePaper | January 20, 2023

Delivering information via standard or overnight postal services or manual fax has substantial shortcomings. Manual processes are costly. In large organizations, the volume is hugethousands to hundreds of thousands of documents per month. Mailing them costs $1.20 or more per document (printing, postage and labor), while automated faxing costs $0.10 per document (figures based on US dollars.

whitePaper | February 1, 2023

The Smart Maritime Network’s Standardised Vessel Dataset (SVD) for Noon Reports project aims to provide a free and open list of defined data formats for common vessel operational data points typically found in the daily Noon Report, with the goal of offering maritime stakeholders a central reference point for data mapping that can be applied by shipping companies, technology providers or any related third parties to improve the digital capabilities of the industry.

whitePaper | December 19, 2022

The COVID-19 outbreak in 2020 was the most significant disruption ever encountered by the aerospace industry. Nations locked down, flights were cancelled and aircraft were parked and stored. The exceptional scope and speed of the pandemic affected each industry segment: airline, MRO, OEM, vendor and lessor. Even before this unprecedented turbulence,the sector showed signs of distress. Today, the need for change has become a crucialprerequisite for supporting sustainable growth.

whitePaper | April 6, 2020

With final-mile deliveries on the rise, it’s more critical than ever to efficiently and securely transfer assets between business partners. Despite improvements in route planning, dock scheduling, and transportation-management systems, the biggest problem remains — sometimes there’s simply no one available to receive the delivery.

whitePaper | April 14, 2022

The automotive supply chain is surrounded by rising uncertainty. Global freight, material and energy networks face significant imbalances and congestion. The industry is struggling with whiplash between shutdowns and pent-up demand in the wake of the Covid-19 pandemic – resulting in constraints in the upstream supply of components, higher logistics costs and production losses, as well as depleting finished vehicle inventory.

whitePaper | April 23, 2022

As electric vehicle (EV) adoption amongst public and private fleets increases, meeting the energy needs of these vehicles with clean electricity is imperative to the transition to a carbon-free future. Because of the variable and intermittent nature of renewable energy technologies, energy storage will be essential. Today’s grid has been built on the concept of constantly available, stand-by power; tomorrow’s grid must capture and store energy when the sun doesn’t shine or when the wind is still.