The inexorable force of digitization is reshaping the 3PL marketplace, with new alliances and partnerships reflecting that trend as never before. Warehousing and freight brokerages, meanwhile, are sectors of constant reinvention. Armstrong & Associates research indicates that one other ongoing development is also a game changer: global trade tensions and disruptions. "We are going to be taking a long view on how trade agreements will play out, and what their impact will have on logistics managers with their planning and forecasting budgets," says Evan Armstrong, president of Armstrong & Associates.
Final mile delivery volumes continue to increase with parcel shipments expected to double by 2026. Meanwhile, carrier rates are rising because of constrained carrier capacity, driver shortages, and higher fuel costs. Consumers are demanding a wider variety of free delivery choices like same-day and over the threshold. Not to mention more sustainable deliveries.
If online sellers don’t make and meet these delivery promises and expectations, they will lose customer brand loyalty and will be unable to compete in the surging B2C eCommerce market.
Chief supply chain officers (CSCOs) must work more closely with commercial leaders to align supply chain performance to the required customer outcomes. Supply chain leaders today need to deliver more than one supply chain response to properly serve unique market segments with different demand characteristics and competitive service requirements. This adds operating complexity, and supply chain leaders struggle to align with commercial leaders on the right balance between standardization to achieve scale and differentiation to optimize alignment with demand. This complimentary webinar looks at how CSCOs and their teams can better align their supply chain operating model, performance and targets with commercial strategies and the required customer outcomes.
Set up the fleet management system to enable data smart technical management
Utilize fleet data for improved transparency and decision making
Track technical KPIs more easily and identify potential cost savings