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U.S. CEOs Focusing on Supply Chain Agility to Meet Rising Customer Expectations

July 09, 2019 / GlobeNewswire

A new report from Logistics Trends & Insights and American Global Logistics (AGL)—“Adapting to the Age of the Consumer with an Agile Supply Chain” reveals that businesses are focusing their strategic investments on agile, responsive supply chains to respond to rising customer expectations and address the current competitive challenges. KPMG’s 2019 CEO Outlook reports that 64 percent of U.S. CEOs believe that agility has emerged as a critical capability that being too slow can lead to obsolescence. In the same report, 63 percent of CEOs agree that “over the next three years they need to improve their innovation processes and execution.”  An April 2019 report from Gartner (Raskino, Mark. "2019 CEO Survey: The Year of Challenged Growth." Gartner, April 16, 2019)  indicated that 82 percent of CEOs currently have a digital transformation or initiative in place, up from 62 percent in 2018.