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The changing face of warehouse change management

March 10, 2020 / Shefali Kapadia

In the past, managers could start with a well-known process, said Jeremy Davidson, vice president of sales at Fortna. Begin with a future state and work backward to map out the change management process. "There's a lot that's less known right now in this environment, and it poses some unique challenges with change management," Davidson told Modex attendees in Atlanta Monday. Warehouse automation technology has advanced far beyond conveyor belts. Implementation of automated picking or mobile sortation can drastically change what a worker does on a daily, or even hourly, basis. The job function could take a 180-degree turn, from moving around and picking products to working in a large station where product comes to the worker, said John Seidl, partner at GreyOrange.