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Retailers, Logistics Firms Expand Final-Mile Delivery to Meet Rising E-Commerce Expectations

April 11, 2019 / ttnews

Retailers and transportation providers are embracing a blend of final-mile delivery strategies to keep pace with rapidly shifting online shopping habits.As e-commerce continues to expand, companies increasingly are offering options such as home delivery and installation of heavy appliances and in-store pickup of fresh groceries ordered online, industry leaders said at the Home Delivery World trade show here April 4-5.“Consumers are getting more and more comfortable with buying everything online, including items they were hesitant about before,” said Dan Walsh, president of XPO Logistics’ last-mile business, which provides home deliveries of bulky goods such as appliances, furniture, fitness equipment and building supplies.