CX IN THE AGE OF PRIVACY AND TRUST, PART 3: CAN WE (RE)BUILD TRUST?

| August 14, 2019

This is the third in a series of articles on creating, maintaining, and optimizing great customer experiences in the context of mounting concerns about privacy and increasingly strict regulations governing data processing. We address topics such as consent strategies, the role of trust, the elements of trustworthiness, and integrating consent exchanges into CX. In Part 3, we ponder how — and if — (content) marketers can (re)build trust among customers and prospects. Here are two other things we know: First, a general decline in brand trust becomes utterly devastating as data regulations and shifting consumer attitudes about privacy institute a battle among firms for increasingly scarce and therefore more precious personal data.
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CPC Logistics Inc

Our clients demand professionalism from our firm and our employees, and we strive to stay involved with client operations to provide the level of service that our clients expect and deserve. Our unparalleled recruiting and service expertise, and extensive network of offices and transportation specialists provides the service required for any unique fleet and distribution needs.

Spotlight

CPC Logistics Inc

Our clients demand professionalism from our firm and our employees, and we strive to stay involved with client operations to provide the level of service that our clients expect and deserve. Our unparalleled recruiting and service expertise, and extensive network of offices and transportation specialists provides the service required for any unique fleet and distribution needs.

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