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Creating Content That Improves CX: A Q&A with Lionbridge & Aprimo

| August 21, 2019

Today’s brands face numerous challenges. They need to create a customized, excellent experience for each and every customer worldwide. To do that, they need to create high-quality, on-target content. They need to create that content quickly, effectively, and for audiences who speak multiple languages. How can brands overcome some of these challenges? In this Q&A, we’re teaming up with our friends from Aprimo to dive into that topic. Arnie Koh is the Senior Director of Global Offerings at Lionbridge. He works closely with the company’s channel partners to help them achieve their global objectives.
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Forward Air Corporation

Forward Air Corporation is a leading provider of time-definite surface transportation and related logistics services to the North American air freight and expedited LTL market. We provide scheduled surface transportation of cargo as a cost effective, reliable alternative to air transportation. We transport air freight that must be delivered at a specific time, but is less time-sensitive than traditional integrated services. In the past decade, we have greatly expanded our service offerings to include an array of logistics services, including pick-up and delivery, intermodal drayage, pool distribution, and specialized temperature-controlled logistics services. Our network of freight terminals are located on or near airports in 92 U.S. and Canadian cities, including our central sorting facility in Columbus, Ohio and 11 regional sort centers that create the most effective linehaul network in the industry.

Spotlight

Forward Air Corporation

Forward Air Corporation is a leading provider of time-definite surface transportation and related logistics services to the North American air freight and expedited LTL market. We provide scheduled surface transportation of cargo as a cost effective, reliable alternative to air transportation. We transport air freight that must be delivered at a specific time, but is less time-sensitive than traditional integrated services. In the past decade, we have greatly expanded our service offerings to include an array of logistics services, including pick-up and delivery, intermodal drayage, pool distribution, and specialized temperature-controlled logistics services. Our network of freight terminals are located on or near airports in 92 U.S. and Canadian cities, including our central sorting facility in Columbus, Ohio and 11 regional sort centers that create the most effective linehaul network in the industry.

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