XPO Logistics launches voice-enabled tracking for last-mile shipments

XPO | April 19, 2018

XPO Logistics launches voice-enabled tracking for last-mile shipments
XPO Logistics has announced the launch of Google Home and Amazon Echo capabilities integrated with the company's last mile network. From the point of sale through fulfilment and home delivery, consumers will be able to manage their experience by using smart speakers to connect with two leading intelligent personal assistant technologies: Google Assistant and Amazon's Alexa. The innovation was announced by Mario Harik, XPO's chief information officer, during a live demonstration at the Home Delivery World 2018 conference in Atlanta, Ga. Speaking on supply chain consumerisation, Harik said: “Tech-enabled consumer services are critically important in an increasingly competitive marketplace. We're helping our customers build loyalty and protect their brands, many of which are household names in e-commerce and retail.”Troy Cooper, chief operating officer of XPO Logistics, said: “Today's consumers expect access to, and control over, their personal experience within the supply chain. We're adding simple yet powerful tools that use connectivity to strengthen these relationships.”

Spotlight

While efficiency standards for light-duty vehicles have been in place for many years
in various countries and regions around the world, regulations to reduce heavy-duty
vehicle (HDV) fuel consumption and greenhouse gas (GHG) emissions are in the early
stages of development and implementation. To date, four countries—Japan, the United

Spotlight

While efficiency standards for light-duty vehicles have been in place for many years
in various countries and regions around the world, regulations to reduce heavy-duty
vehicle (HDV) fuel consumption and greenhouse gas (GHG) emissions are in the early
stages of development and implementation. To date, four countries—Japan, the United

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