What supply chain managers should know about control towers

Control towers are the artificial intelligence (AI) of supply chain. Everyone wants to have it, but nobody quite knows how it works. Supply chain leaders see the term in vendor presentations, usually connected with the promise that a control tower will make the supply chain better, faster and smarter. Usually not included: There is no uniform market description of what a control tower is, or what a "good" control tower does. This situation naturally has led to confusion among possible supply chain industry buyers, and is more than enough reason to take a close look at the fundamentals. look at the fundamentals. The term "control tower" means many things to many people, which already constitutes a major challenge. There are no standardized requirements or obligatory capabilities.