McLeod Software | April 16, 2021
Today McLeod Software presented another store network availability system for transportation suppliers. McLeod DataFusion is a configurable availability structure that is completely indispensable to the organization's center LoadMaster and PowerBroker frameworks, giving clients admittance to the abilities it accommodates their day by day work inside the framework.
Admittance to quick, solid, and redid data all through the lifecycle of each shipment is the foundation of a fruitful innovation empowered production network. Clients can utilize the components of this developing system to make explicit administrations, correspondence, mix, perceivability, and robotization for their clients.
McLeod DataFusion use the organization's essential, exceptionally configurable EDI motor and grows the network alternatives a long ways past basic EDI interchanges. DataFusion assists clients with demonstrating and carry out a wide assortment of availability arrangements utilizing web administration API's currently, and later on, it will uphold arising advances that could be embraced in computerized supply chains, like Blockchain.
"DataFusion gives an expansive, adaptable, and enhanced innovation stage that empowers our clients to separate themselves to their store network accomplices by being the best communicators," said Robert Brothers, Vice President of Product Development for McLeod Software. "It will give our clients the apparatuses to stand apart from other transportation suppliers."
What the DataFusion Suite incorporates:
• CustomerFusion remembers the full arrangement of EDI Engine abilities for the McLeod framework.
• LogisticsFusion incorporates the full arrangement of EDI for Logistics capacities in the McLeod framework.
• IntercompanyFusion empowers correspondences between isolated lawful substances in an organization.
• Abundance gives clients a layout supervisor for EDI and different sorts of organizations expected to develop explicit to a transporter.
• BorderFusion allows clients to carry out cross line archive interchanges (ACE/ACI)
• FusionAPI gives clients open web administration API's for building non-EDI interchanges with transporters and accomplices.
• McLeod plans to deliver this new structure with the following adaptation of LoadMaster and PowerBroker later this Spring.
About McLeod Software
The organizations who run McLeod Software are the transportation business' pioneers. They reliably improve their client support and working proportions, draw in and hold the best drivers, and robotize their critical business measures.
FreightHub, RC Control | June 04, 2021
Hudson Capital Inc. announced that FreightHub, Inc. a North American transportation logistics technology platform company focused on US-Mexico cross-border shipping with which Hudson Capital has signed a definitive Merger Agreement, is collaborating with RC Control to help alleviate one of the biggest challenges with US-Mexico cross border freight: seamless visibility.
“The Fr8Hub Mobile App provides 24/7 visibility to our users and RC Control’s integration complements our mobile app to help give customers increased confidence that they will be able to have the same experience tracking their freight on either side of the US-Mexico border,” stated Javier Selgas, CEO of Fr8Hub. “Now our carriers, both in the US and Mexico, have multiple options for tracking, which ensures both visibility and time management. This is something that carriers have needed for years and we are glad that we can be the solution to their needs.”
Fr8Hub provides solutions through collaborations such as the one with RC Control for those times carriers can’t access the mobile app, whether it be low battery or connectivity issues. Fr8Hub plans to introduce many additional exciting technology and service enhancements before the end of 2021 that will be both carrier- and customer-focused.
About RC Control
RC Control was founded in 1997 with the idea of increasing security in the logistics and transportation industry. Based in Mexico, RC Control also has offices in Colombia, Costa Rica, Guatemala and the United States. RC Control helps reduce the percentage of risk and help companies make the best decisions regarding the hiring of their personnel and security within the logistics chain.
About FreightHub, Inc.
FreightHub, Inc. (Fr8Hub) makes shipping simple, transparent, and efficient. A transportation logistics platform company, Fr8Hub focuses on truckload freight for domestic and cross-border markets in Mexico, the US and Canada. As an innovative digital freight marketplace, broker, transportation management system (TMS) and public API, Fr8Hub uses its proprietary technology platform to connect carriers and shippers that significantly improves matching and operation efficiency via innovative technologies such as live pricing and real-time tracking.
About Hudson Capital Inc.
Incorporated in 2014, Hudson Capital Inc. (formerly known as China Internet Nationwide Financial Services Inc. commenced its business by providing financial advisory services to small and medium size companies. The traditional business segments include commercial payment advisory, intermediary bank loan advisory and international corporate financing advisory services which help clients to meet their commercial payment and investment needs.
RPA Labs | June 11, 2021
Today RPA Labs reported the arrival of RPA Engage, the premier logistics conversation AI (man-made reasoning) that improves client encounters via automating interactions with clients, merchants, and inward groups. An exclusive mix of conversational AI, machine learning, natural language processing, and an implicit language library of logistics wording permits RPA Engage to answer any logistics requests including:
Track & Trace
Customer Service Inquiries
RPA Engage is a no-code arrangement that is prepared to quickly send, effectively coordinating with any framework, and configurable to fit an assortment of organization explicit necessities.
RPA Engage offers two options to enhance your customer experience:
1. The world's first commercially available AI-Powered Logistics ChatBot
RPA Engage fully integrates with existing systems to provide instant, accurate responses to customer inquiries throughout all your chat channels. Freight forwarders, 3PLs, and supply chain companies who quickly respond to inquiries improve customer experience. RPA Engage's AI-Powered Logistics ChatBot offers an immediate response to general inquiries such as "where's my shipment" or "how much is it for an ocean container from Shanghai to Chicago?"
Companies implement RPA Engage to provide instant chat responses on company websites, social media channels, text/SMS, third party applications, and more.
2. Email Response Bot
Offer nonstop support for customer and vendor inquiries on the most widely used method of communication in the world: email. RPA Engage directly integrates through email to answer customer inquiries, eliminating email inboxes up to 80%.
"No one can refute that the way shippers consider and consume logistics services is steadily changing. In a time of generational change and unprecedented global events, we want to engage our clients at the time, place, and platform best suited to their needs. RPA Labs ChatBot is a piece of that strategy. Rating new shipments, regardless of communication method, is historically and reliably deficient in obtaining all the data needed for a quality response. The RPA Engage AI-Powered Logistics ChatBot addresses that within a simple user interface and attention span; in other words, without a long and unfriendly checklist for the user," said Jay Devers, CEO and Co-Founder of Bestway Freight Solutions. "Our expectations are high: we want to see new users to the system and we want to see user satisfaction rise among long-standing customers. We chose RPA Labs because they are a leader in this space with a proven executive team known to be on the front end of new technology."
Fast and quality responses like those mentioned by Devers are crucial during a time that has been so heavily influenced by the "Amazon effect" and the idea that customers expect to receive information the moment they submit an inquiry. This applies more and more to the logistics industry every day – if it takes hours or days to hear back on a quote inquiry, customers will submit requests to competitors not necessarily looking for the best price, but for whoever can respond the fastest.
About RPA Labs
RPA Labs provides a full-service solution in robotic process automation for companies in logistics/supply chain that are buried in emails, documents, and inefficient processes. Their software bots help companies scale without more people by eliminating manual, repetitive tasks, so they can offer a better experience to their customers and workforce.