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. https://www.supplychaindigital.com/logistics/peak-ai-skills-gap-logistics-sector
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SHARESHARESHARE
THE AI SKILLS GAP IN THE LOGISTICS SECTOR
What makes a great customer experience in retail? Choice of product is up there. So too is availability. But what about delivery and logistics? Making sure that the supply chain is working and that purchases get to buyers in good time and good condition. Increasingly, that last piece of the process is growing in importance. And while this should be unsurprising, given that more and more goods and services are bought online either through retailers, ‘box businesses’ like HelloFresh and Harry’s Razors, or to-your-door services like Deliveroo it does mean that logistics companies are transitioning from being a functional part of the customer experience to the star that will make or break it. READ MORE