Global Business Services for Supply Chain and Commercial Operations

| January 9, 2018

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While traditional GBS typically comprise back-office processes such as finance and human resources, supply chain and commercial processes have emerged as candidates to improve operational efficiency and effectiveness. Is the timing right to consider centralizing global supply chain and commercial processes? While traditional global business services (GBS) typically comprise back-office processes such as finance and human resources, supply chain and commercial processes have emerged as GBS candidates to improve operational efficiency and effectiveness. According to The Hackett Group’s 2017 GBS Performance Study, supply chain and commercial processes, such as order management and customer service, direct procurement, supply chain planning, manufacturing and logistics, are new areas of focus for value creation and cost reduction through centralization. Companies are adding these and other selected commercial activities (e.g., in marketing and sales) to their GBS scope and anticipate continued expansion over the next two to three years (Figure 1).

Spotlight

Dupre' Logistics, LLC

Dupré Logistics is a progressive team of professionals who design and deliver safe, diversified logistics solutions and services for quality-focused clients committed to increasing their competitive advantage over their competition. Dupré Logistics was awarded the American Trucking Associations (ATA) President’s Trophy Award for 2010. The ATA President’s Trophy, the highest safety award given to motor carriers in the United States. Dupré received the award based on its safety record, programs and community outreach activities. The award is judged by top motor carrier safety professionals as well as commercial vehicle enforcement personnel. Based in Lafayette, La., with regional hubs strategically placed for their clients’ benefit, Dupré Logistics is looking farther down the road to give you and your business a competitive edge. We are a team of creative thinkers who believe there is always room for improvement. We are problem solvers. Whether we reduce your shipments through optimizati

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